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Real Reviews from VERIFIED CUSTOMERS
Barbara T. VERIFIED CUSTOMER
They did a good jod
1/20/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Barbara! We appreciate your business and look forward to years of service with you.”

Clyde M. VERIFIED CUSTOMER
Joey is always extremely friendly when I bring in my cars! The service he provides is always excellent!
1/20/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Clyde! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to continuing years of service with you.”

Rebecca A. VERIFIED CUSTOMER
Someone forgot to cover my mats and they got black oil on my drivers mat. And someone had laid something on my dash and left a good size pile of something on top of my dash, maybe dirt?
1/20/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Rebecca, we're SO sorry to see that this happened! Your review has been shared with our Fixed Operations Director, Sandro. At your convenience, please give him a call at 661-834-5300.”

Linda S. VERIFIED CUSTOMER
Thanks for friendly service
1/19/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Linda! We appreciate your business and look forward to years of service with you.”

Kerry M. VERIFIED CUSTOMER
Great and fast service.
1/19/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Kerry! We appreciate your business and look forward to years of service with you.”

Linda W. VERIFIED CUSTOMER
I understand you're under major construction there. It would have really been nice to have enough places for everyone to sit.
1/19/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to give us your feedback, Linda. This will be passed onto our management team.”

Mark L. VERIFIED CUSTOMER
Easy, simple. Get in get out.
1/19/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Mark! We appreciate your business and look forward to years of service with you.”

Brenna S. VERIFIED CUSTOMER
Joey is the best, always so helpful!!
1/17/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Brenna! We appreciate your business and look forward to your next visit.”

Candi J. VERIFIED CUSTOMER
Joey was very professional and Bakersfield Hyundai got me right in with minimal wait time.
1/17/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Candi! We'll be sure to pass this on to Joey. We appreciate your business and look forward to your next visit.”

Robert C. VERIFIED CUSTOMER
Good service, pleasant atmosphere. Tmo
1/16/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for your kind words, Robert! We appreciate your business and look forward to years of service with you.”

Jean D. VERIFIED CUSTOMER
Very good customer service.
1/16/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jean! We appreciate your business and look forward to years of service with you.”

Stephen M. VERIFIED CUSTOMER
Appreciated the good communication and excellent service provided by Gilbert and the entire service department.
1/15/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Stephen! We'll be sure to pass on your kind words to Gilbert and his team. We appreciate your business and look forward to your next visit.”

Cynthia T. VERIFIED CUSTOMER
She was awesome! Very personable. Professional and pleasant. My car was serviced and even got washed
1/15/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Cynthia! We'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.”

Vahan M. VERIFIED CUSTOMER
Service was performed as expected
1/14/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Vahan! We appreciate your business and look forward to years of service with you.”

Tanya V. VERIFIED CUSTOMER
Yes Dave and his team or great
1/14/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Tanya! We appreciate your business and look forward to years of service with you.”

Rebecca V. VERIFIED CUSTOMER
I know there’s a lot of things going on but waiting for 1 1/2 hours is stupid. The service was great, the time spent is bad.
1/14/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to give us your feedback, Rebecca. We're sorry to see that this took so long, but, we appreciate your patience.”

Lloyd S. VERIFIED CUSTOMER
Very satisfied
1/13/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Lloyd! We appreciate your business and look forward to your next visit.”

Laura O. VERIFIED CUSTOMER
Thank you, David, for all your help. You helped me process all all the work my car needs in an understandable way, and I can't wait to begin the process.
1/13/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Laura! Your kind words will be passed on to David. We appreciate your business and look forward to your next visit.”

Bob H. VERIFIED CUSTOMER
Joey has always been an amazing representative every time I'm in the dealership. Always professional, and knowledgeable and is very quick to assist in any situation. 10/10 Joey is the best.
1/13/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Bob! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Dave W. VERIFIED CUSTOMER
Last week sent an email to the service advisor who’s name was on my reservation. - no response. Then I called last Monday,the receptionist said all the service advisors were busy and I’d get a call back. My experience with **** on Tuesday was fine. Dave W
1/12/2022

Bakersfield Hyundai Auto Repair Service Replied:

“We're sorry to see this, Dave. Your story has been shared with our Fixed Operations Director, Sandro. At your convenience, please give him a call at 661-834-5300.”