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Real Reviews from VERIFIED CUSTOMERS
Kimberly S. VERIFIED CUSTOMER
Epic service from the technicians at Bakersfield Hyundai! The service advisors are very knowledgeable, friendly, professional, and go the extra mile to make customers happy. Thank you for a job well done! :)
1/12/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Kimberly! We're happy to see that you had such an exceptional experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to your next visit.

Virginia V. VERIFIED CUSTOMER
I take it in for the recalls to get fixed. No one told me I was going to get charger for the diagnose. And yeah the car is running way better but still have slot of smoke coming out of the muffler. So I tell them that and Gilbert tells me he has to charge me for another diagnose. I rather take it somewhere else. It’s really bad service there. Virginia ****-****-xxxx
1/12/2022
Teresa S. VERIFIED CUSTOMER
Joey was completely helpful and super polite while he was helping us out! I felt that I was well taken care of!
1/12/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you, Teresa! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to your next visit.

Martina S. VERIFIED CUSTOMER
I received wonderful service today. Thank you very much!
1/12/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Martina! We appreciate your business.

Jose C. VERIFIED CUSTOMER
Thanks
1/12/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you, Jose! We appreciate your business.

Julie L. VERIFIED CUSTOMER
It took a long time to get an appt but the service was good
1/12/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Julie! We appreciate your business and patience.

Tricia A. VERIFIED CUSTOMER
Na
1/11/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you, Tricia! We appreciate your business.

Mervin P. VERIFIED CUSTOMER
Patiently answered all my queries but notice now my car is heavy on right side / pulling to right on an even road
1/11/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Mervin. At your convenience, please call our service department at 661-834-5300 to set up and appointment for that to get checked out.

Keith M. VERIFIED CUSTOMER
I had a 10:00 appointment. I arrived on time and was told the service would take about an hour and a half. I waited 2 hours in the very uncomfortable waiting room trailer. I went to the office to check progress only to be told it would at least another 4 hours because they were “swamped” Because I work, I could not wait so my car was not fixed and I left, furious. What is the point of appointments if they are not honored.
1/11/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Keith. We are so sorry to see that this happened! Your story has been shared with our Fixed Operations Director, Sandro. At your convenience, please give him a call at 661-834-5300.

Howard H. VERIFIED CUSTOMER
David always does an excellent job. Always attentive, seems to take pride in his job.
1/11/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Howard! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to your next visit.

Paul M. VERIFIED CUSTOMER
Excellent service
1/11/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Paul! We appreciate your business and look forward to years of service with you.

Hanorah S. VERIFIED CUSTOMER
Friendly and helpful. David was great
1/11/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Hanorah! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.

Mejia E. VERIFIED CUSTOMER
It was a pleasure taking my car without an appointment and coming out like in 1.5 hours!! Coffee was horrible tho ????????????
1/10/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for your feedback. We appreciate your business and look forward to years of service with you.

Debra C. VERIFIED CUSTOMER
David clark excellent service
1/9/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you, Debra! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.

Gerald W. VERIFIED CUSTOMER
Joey Cortez always does a superb job.
1/9/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you, Gerald! We appreciate your business and look forward to years of service with you.

Joseph B. VERIFIED CUSTOMER
Appointment went well
1/9/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you, Joseph! We appreciate your business and look forward to your next visit.

Joe L. VERIFIED CUSTOMER
David Clark has done an excellent job in keeping my 2024 Hyundia Sonata up to date in quality service.Very satisfied and love the 10 yr Hyundia warranty.
1/8/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Joe! We appreciate your business and look forward to continuing years of service with you.

Mike B. VERIFIED CUSTOMER
David was outstanding in every detail
1/8/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you, Mike! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to your next visit.

Doris H. VERIFIED CUSTOMER
Joey provided excellent customer service. Even though I got there late, the check-in was fast & my Lyft was there within minutes to take me home.
1/8/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Doris! We'll be sure to pass this on to Joey. We appreciate your business and look forward to years of service with you.

Liza R. VERIFIED CUSTOMER
Joey cortez gives very good job on helping me for years very helpful thank you liza
1/8/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Liza! We appreciate your business and look forward to your next visit.