I made an appointment for 10:45. I was told it would be only a few hours. I did not pick up my car until 5:30. What was the point of making an appointment when it wasn’t honored? I would have expected that if 8 was a drop in, but I wasn’t .
1/12/2025
Victoria C. VERIFIED CUSTOMER
She was great! Very attentive and professional.
1/12/2025
Susan G. VERIFIED CUSTOMER
Alyssa was personable, helpful and very communicative. She kept me in the loop throughout my stay at the dealership during my service.
1/12/2025
Juanita T. VERIFIED CUSTOMER
David the Service Adjustor is great.. Has great communication skills and kept me informed at all times.
1/12/2025
Michael A. VERIFIED CUSTOMER
Christian was great. He told me it would take 2.5 hrs for oil change and tire rotation, he was spot on. He also set us up with a Lyft to the mall. Great experience all around . Thanks Christian!
1/12/2025
Bryant W. VERIFIED CUSTOMER
The service on my vehicle was satisfactory but took some time to complete (a lot of vehicles needed to be serviced).
1/11/2025
Arthur O. VERIFIED CUSTOMER
Adrienne is an all star employee at Hyndai. With all the bad luck I've encountered with the needed maintenance of my vehicle, she was there to provide remedy and solutions to my ordeal. If anyone deserves a raise, it's her.
1/10/2025
Melissa H. VERIFIED CUSTOMER
Not sure if recall was corrected? Car wash was not done
1/10/2025
Joe V. VERIFIED CUSTOMER
Thank you, Christian ???? job well done. see you soon.????
1/9/2025
Eva D. VERIFIED CUSTOMER
Okay
1/9/2025
Madhu S. VERIFIED CUSTOMER
Adreinne worked all the way with my repairs and kept me awair of any issues. Thanks so much for proactively working
1/8/2025
Serajul I. VERIFIED CUSTOMER
Appreciate the prompt service
1/7/2025
Phillip B. VERIFIED CUSTOMER
took to long to change oil almost 2hrs
1/7/2025
Adelia D. VERIFIED CUSTOMER
The last two occasions that we had our car serviced at Bakersfield Hyundai, Joey Cortez has been our service advisor. He was always been very professional and very knowledgeable in dealing with our concerns.
1/7/2025
Sean F. VERIFIED CUSTOMER
Adrienne was great. Very helpful and so nice.
1/6/2025
Sharon D. VERIFIED CUSTOMER
so happy with Alyssa Hernandez. She went beyond to make sure that I had everything I needed and I was OK. She was quite an addition to your team there he is top not my only problem was I have to come back in because he didn’t have the trunk part that was needed to repair my car. It was nothing to do with Alyssa. It was just the parts had to be ordered to fix the latch on the trunk so I have to come back in whenever you receive the parts. The rest of the service was perfect. thank you.
1/6/2025
Jase W. VERIFIED CUSTOMER
Very kind, friendly and helpful greatly appreciate her help during my service
1/6/2025
Michael M. VERIFIED CUSTOMER
Customer service and friendly staff makes this dealership excell..
1/5/2025
Alba P. VERIFIED CUSTOMER
You guys always do an amazing job thank you!!
1/5/2025
Sandra B. VERIFIED CUSTOMER
I'm greeted nicely , feel confident work is done correctly