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Real Reviews from VERIFIED CUSTOMERS
Laura A. VERIFIED CUSTOMER
My representative was very attentive and kind. But the guys in the shop did not do a complete job. When I got my car back from having an oil change I noticed my low tire light was flashing. Before I left I asked to have my tire pressure to be checked. They brought my car back to have tire pressure checked. My tire pressure was reported to be ok. The rep told me it must be a faulty sensor. But we didn’t check that and since it is closing time you will have to bring your car back to have that checked again. That was really frustrating.
1/8/2022

Bakersfield Hyundai Auto Repair Service Replied:

We're sorry to see this this happened, Laura. At your convenience, please call George Rice at 661-834-5300.

John W. VERIFIED CUSTOMER
She kept me totally informed on status of service and brought my attention a couple of needs for my car. Was very pleasant to deal with during my visit to the service center. Top 10 effort by all.
1/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, John! We appreciate your business and look forward to years of service with you.

Kathryn F. VERIFIED CUSTOMER
Fast and efficient!
1/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Kathryn! We appreciate your business and look forward to years of service with you.

Joyce R. VERIFIED CUSTOMER
I will certainly request Joey to help with my service needs in the future.Thank you for the Lyft service.
1/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you, Joyce! We appreciate your business and look forward to years of service with you.

Janna N. VERIFIED CUSTOMER
It was an excellent experience. And fast I'm a very happy customer. And Joey was very friendly and happy to help me with all my questions..and he made sure I understood everything before I left .
1/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Janna! We appreciate your business and look forward to years of service with you.

David G. VERIFIED CUSTOMER
Thanks everyone that help me with my car. Fixed the problem that it had, so far the check engine Light been off. Thanks hyundai for the service you all gave me. Happy New Year 2022 everyone. Thanks Gilbert ****.
1/6/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, David! We'll be sure to pass on your kind words to Gilbert. We appreciate your business and look forward to years of service with you.

Alfonso A. VERIFIED CUSTOMER
Very well customer service from Adrienne very happy she was service advisor
1/6/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Alfonso! We'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.

Carlos G. VERIFIED CUSTOMER
I'm pretty pleased with the service that I received and it took less time than I expected and associats were friendly and professional. Ty bakersfield Hyundai
1/6/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Carlos! We appreciate your business.

Marie M. VERIFIED CUSTOMER
Excellent service
1/6/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Marie! We appreciate your business and look forward to years of service with you.

Ben R. VERIFIED CUSTOMER
I’m very satisfied with Joey’s service.
1/6/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for your kind words, Ben! We appreciate your business and look forward to years of service with you.

Kelly E. VERIFIED CUSTOMER
Adrienne was extremely polite, professional, and prompt when handling my recent service visit. Happy to have such a nice interaction with her! When I walked in I guess I went through the wrong door and I was confused on who to speak with, once she noticed me after she walked in, she immediately assisted and took in the vehicle and she has a great attitude and smile. Definitely will be back to see her when I visit for service next time!
1/6/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Kelly! We appreciate your business and look forward to years of service with you.

Russell R. VERIFIED CUSTOMER
Joey was great! He was very friendly & explained everything very clearly. He also helped us a few months ago when we needed a new transmission & that's why we asked for him again.
1/5/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for your kind words, Russell! We'll be sure to pass them on to Joey. We appreciate your business and look forward to years of service with you.

Rahul D. VERIFIED CUSTOMER
I like the service you guys gave . Thanks, Rahul.
1/5/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for your kind words, Rahul! We appreciate your business and look forward to your next visit.

Jasmin A. VERIFIED CUSTOMER
She was really great with my service. Fast and easy!
1/5/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Jasmin! We appreciate your business and look forward to years of service with you.

Marvin S. VERIFIED CUSTOMER
The service advisor was Barry gracious, so I have nothing negative to say about him. When I bought the car, the salesman and sales manager made a special point to me about service work on my car. Because I live in Delano, they both assured me repeatedly that I would be provided a “loaner car” any time I had significant service work on my car. Now I learn that the Dealership does not even have a loaner car. Another fraudulent misrepresentation by the Bakersfield Hyundai sales manager!
1/5/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Marvin. We understand you already spoke with our Dealer Principal, Mr. Beck. We're glad to see things got ressolved.

Kimberly S. VERIFIED CUSTOMER
Joey always greets me with a smile and remembers my name. That means alot to me. Great customer service.
1/5/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Kimberly! We'll be sure to pass this on to Joey. We appreciate your business and look forward to years of service with you.

Nicole S. VERIFIED CUSTOMER
Joey is alway professional and takes care of my cars needs. Always does a thorough job. Thank you Joey!
1/5/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for your kind words, Nicole! We'll be sure to pass them on to Joey. We appreciate your business and look forward to your next visit.

Jennifer M. VERIFIED CUSTOMER
You guys did an awesome job . Even being honest about how long everything would take . Thank you and we will definitely be seeing you guys in the future.
1/4/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Jennifer! We appreciate your business and look forward to your next visit.

Joyce R. VERIFIED CUSTOMER
Joey was very helpful. professional and got my car taken care of in a timely manner. BUT, while my car was being washed, the antenna cover was broken off.and while it will be replaced at no charge, it means an additional trip to the dealership. Joey, however, broke the news to me gently and handled the situation well.
1/4/2022

Bakersfield Hyundai Auto Repair Service Replied:

We're sorry about this incident, Joyce. We're happy to see that Joey was able to help with a repair. We appreciate your business and look forward to your next visit.

Charles R. VERIFIED CUSTOMER
Joey and the rest of the staff were extremely helpful to both me and my daughter, Marissa.
1/2/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Charles! We'll be sure to pass this on to Joey. We appreciate your business and look forward to years of service with you.