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Real Reviews from VERIFIED CUSTOMERS
Gina M. VERIFIED CUSTOMER
Dave was very nice did a great job thank you
10/15/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Gina! We appreciate your business and look forward to years of service with you.”

Joe T. VERIFIED CUSTOMER
Joey Cortez is a very professional service agent detailed and customer oriented. He is an asset to the Hyundai
10/14/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Joe! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Martin H. VERIFIED CUSTOMER
This is not the first time dealing with Gilbert. He is a true professional as I have worked in auto parts sales for over 40 years. He checked into what warranty we had on the Sonata and did not flinch from telling me. He should be considered to be a valuable employee.
10/14/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Martin! We're happy to see that you had another exceptional experience with us, and we'll be sure to pass on your kind words to Gilbert. We appreciate your business and look forward to years of service with you.”

Grady W. VERIFIED CUSTOMER
Fast and efficient today
10/14/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Grady! We appreciate your business and look forward to years of service with you.”

Richard C. VERIFIED CUSTOMER
Thank you for a fair price and great service!! 5 stars for sure
10/14/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Richard! We appreciate your business and look forward to years of service with you.”

Christine S. VERIFIED CUSTOMER
Always satisfied with the service from the very nice David Clark.
10/12/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Christine! We appreciate your business and look forward to years of service with you.”

Vicki B. VERIFIED CUSTOMER
David did a great job and everything went well even with your Internet being down. Thanks
10/12/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Vicki! We appreciate your business.”

Julian O. VERIFIED CUSTOMER
Joey was great’
10/12/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Julian! We appreciate your business.”

Jacob C. VERIFIED CUSTOMER
All issues resolved within the timeframe available. Good customer service.
10/11/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jacob! We appreciate your business and look forward to years of service with you.”

Robert M. VERIFIED CUSTOMER
David always takes care of me. He knows me and he knows our car. It gets all the services needed and he lets me know what to be aware before the next visit. I'm completely confident in him and the service team.
10/10/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Robert! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.”

Michael S. VERIFIED CUSTOMER
Gilbert was friendly, helpful and professional.
10/10/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Michael! We'll be sure to pass on your kind words to Gilbert. We appreciate your business and look forward to years of service with you.”

William C. VERIFIED CUSTOMER
In my notes when I made the appointment, I indicated that I needed to have the washer checked because there is fluid in the reservoir but when I depress the wash button, no fluid comes out. I didn't mention it at the initial interview, but I know I indicated it when I made the appointment. Therefore it has not been looked at and the problem still remains
10/10/2021
Vanessa S. VERIFIED CUSTOMER
David was fantastic. Super nice and always smiling. I always feel like it's a hassle to get my car serviced but not with you guys. Thank you!
10/9/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Vanessa! We'll be sure to pass this on to David. We appreciate your business and look forward to years of service with you.”

Jessie M. VERIFIED CUSTOMER
Thank you once again David Clark for your excellent and professional customer service. Always a pleasure doing business with you and your excellent service team.
10/9/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jessie! We're happy to see that you had an excellent visit with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.”

Mohammad H. VERIFIED CUSTOMER
While fixing my vehicle, the repair techs caused a chip in the paint. They also did not complete the request repairs, leaving them about 80% done with no explanation. I have scheduled a second appointment to follow-up. Techs were also unable to program my vehicle key. I'm not sure what the issue was since I ended up managing to program it myself. I purchased a Smart Pro device myself, programmed the key in my bedroom, and returned the device. It was already a hassle getting the initial warranty repair of my vehicle set up, I'm hoping this follow-up appointment can finally get things sorted. I will say that every employee was SUPER courteous. I was treated nicely by everyone involved, and my issues aren't with any employees at all. Just with the overall hassle in setting up the right warranty repair only to have the repair itself incomplete with no reason as to why.
10/9/2021
Linda T. VERIFIED CUSTOMER
David is the best service advisor. High marks for David. Thank you for the great service.
10/9/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Linda! We appreciate your business and look forward to years of service with you.”

Nia A. VERIFIED CUSTOMER
She is always very nice and sweet and had no issues with her :)
10/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Nia! We appreciate your business.”

Guadalupe V. VERIFIED CUSTOMER
Joey is the best!
10/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Guadalupe! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Stephen W. VERIFIED CUSTOMER
Very organized service dept. personable and friendly service agents. All the scheduled service items were completed plus a couple of issues that were discovered and taken care of.
10/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Stephen! We appreciate your business and look forward to years of service with you.”

Katayoun B. VERIFIED CUSTOMER
Great attitude and professionalism
10/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share your kind words with us, Katayoun! We appreciate your business and look forward to years of service with you.”