Yes she was very helpful and professional. Although when told the filters were needed to be replaced, I was not given the option to replace only 1 until I was checking out I would have replaced the air filter but it was too late …
12/19/2024
Fawn K. VERIFIED CUSTOMER
She had great customer service skills and made us feel very welcome. She was very friendly and we appreciate the perfect customer service that was given by Alyssa to me and my daughter! Thank you so much Alyssa for everything!
12/19/2024
Raymond H. VERIFIED CUSTOMER
My appointment was 9:15 AM. I arrived dealership at 9:17 AM and waited in the waiting area as I told when checking in. The service completed at 1 PM. 3 hours 30 minutes for this job? Way too long. Don't take too many appointments at same time!
12/18/2024
Joung L. VERIFIED CUSTOMER
Amazing!!!
12/18/2024
Socorro M. VERIFIED CUSTOMER
Good and fast service
12/18/2024
Cynthia N. VERIFIED CUSTOMER
I would have liked the headliner in my car to be repaired while I was there. But I’m told that I can get it done next week. Otherwise I was happy with the service I received.
12/14/2024
Wendy H. VERIFIED CUSTOMER
My service advisor was Alyssa Hernandez , not the person you submitted
12/14/2024
Thomas W. VERIFIED CUSTOMER
Alyssa was great! Answered my questions with a smile even with the line and work load.. I appreciate the customer service
12/14/2024
Jennifer M. VERIFIED CUSTOMER
If you’d like to discuss, please call me.
12/13/2024
Michelle C. VERIFIED CUSTOMER
Disappointed
12/13/2024
Fernando C. VERIFIED CUSTOMER
Same day service, done correctly.
12/13/2024
Susan W. VERIFIED CUSTOMER
I always get the. Best service at Hyundai! David & Joey are awesome!!
12/12/2024
Tiffany B. VERIFIED CUSTOMER
Usually the service is great, but this last visit I waited 3 hours and 23 minutes
12/11/2024
Davina A. VERIFIED CUSTOMER
Appointment was scheduled for 1130, yet the vehicle was not completed until 4pm. I do not feel that my car was attended in a timely manner as I did not expect to spend more than half of my day waiting for an oil change.
12/11/2024
Frederick Q. VERIFIED CUSTOMER
All the staff are very attentive and helpful .
12/11/2024
Arthur O. VERIFIED CUSTOMER
The maintenance coordinators are great. Adrienne Zepeda really went the extra mile by keeping me informed and being attentive to my car repair needs. Thank you Adrienne.
12/8/2024
Ranjit D. VERIFIED CUSTOMER
I am very satisfied with the service I get from Bakersfield Hyundai. I get my service done when it suits me . I was always get walk in for my car service . Christian was very professional in his job .
12/8/2024
Lourdes E. VERIFIED CUSTOMER
Thank you for providing transportation for me . Great service
12/7/2024
Terry S. VERIFIED CUSTOMER
Fast service and the service representative was excellent.
12/6/2024
Karl K. VERIFIED CUSTOMER
No long wait for an appointment like before also they took my car right away at my appointment time very pleased