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Real Reviews from VERIFIED CUSTOMERS
Jesus V. VERIFIED CUSTOMER
Very good service. ????
8/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jesus! We appreciate your business.”

Bryan E. VERIFIED CUSTOMER
Super friendlyy
8/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Bryan! We appreciate your business and look forward to years of service with you.”

Jaime M. VERIFIED CUSTOMER
This was my first oil change at Hyundai Since I bought our New Kona SE and we were very impressed with the service, the professionalism, and how fast everything went by. Our vehicle was also washed before we got it back. Thank you!
8/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jaime! We appreciate your business and look forward to years of service with you.”

Maria Elena. VERIFIED CUSTOMER
I am pleased with the service I was provided. The agent didn’t speak Spanish and Made sure to find someone who does speak Spanish and they did a wonderful job with ensuring I was helped.
8/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Maria! We appreciate your business and look forward to years of service with you.”

Patricia M. VERIFIED CUSTOMER
I brought my car in a day early for my car service and they accommodated me. They kept my car overnight and it was done an hour after my appointment time the next day. Great experience every time!
8/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Patricia! We appreciate your business and look forward to years of service with you.”

Matthew D. VERIFIED CUSTOMER
Gilbert is the best guy you got. Definitely helped me out and learned a lot of things I did not know about my car. Gilbert is definitely the best hands down
8/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Matthew! We'll be sure to pass on your kind words to Gilbert. We appreciate your business and look forward to years of service with you.”

Shrestha D. VERIFIED CUSTOMER
Joey has been extremely helpful throughout the process of my car breaking down. He was very kind and provided lots of information about what happened to my car. He was able to get the engine covered under warranty, and I really appreciate all the effort he put into getting my car fixed as fast as he could. He provided exceptional service!!
8/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Shrestha! We're happy to see that you had an exceptional experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.”

Moises D. VERIFIED CUSTOMER
Good service
8/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Moises! We appreciate your business.”

Jose D. VERIFIED CUSTOMER
Customer service was outstanding. However I just got my vehicle serviced this morning due to a recall on my 2016 Hyundai Genesis and tonight as I crossed an intersection my headlights started to flash on and off really fast for about 5 seconds and then it did it again as I was driving up my driveway. I’ll call the service department tomorrow to let them know.
8/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for sharing this with us, Jose. We appreciate your business and hope all turns out well.”

Fedra P. VERIFIED CUSTOMER
David is always on the ball. With him, I know my car is in good hands.
8/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Fedra! We appreciate your kind words.”

Irma R. VERIFIED CUSTOMER
I was told I needed a cabin air filter. I informed him I bought extra coverage and without looking more into my account, I was told I only had basic coverage. As I was ready to pay, I reiterated that I know I have extra coverage and would look In my contract which is in my car. That is the only time he actually looked into my account and realized that I actually did have coverage. Had I not been vocal or adamant about my coverage he would have never looked into my account and continued to charge me. He never apologized or mentioned that he was mistaken. I feel this is how people get taken advantage of. He should thoroughly check a customer’s account especially when they insist on it.
8/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“We're sorry to see that this happened, Irma. We'll be sure to pass this on to management in an effort to better train our staff. We appreciate your feedback.”

Victor F. VERIFIED CUSTOMER
Fast and curtious swrvice
8/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Victor! We appreciate your business.”

Rhesa T. VERIFIED CUSTOMER
It was printed in the receipt that a car wash was done. My car was not washed. I called the attention of the staff to take it off my receipt because the service is not done. She said that she can have it washed. - only after I complained. Actually I have unlimited car wash in another company. MY POINT Is That IT Is a form of MISREPRESENTATION if you claim something you did not do. I would have liked to have my car serviced in Mobil because it includes car wash and vacuuming the car interior. I brought my car to them but they said they don’t have the type of oil filter that I have. The lady who attended to me did not call me when my car service was completed. I have to call the service dept. after 3 1/2 hours.
8/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“We apologize Rhesa. You are right. We'll forward to this our team in an effort to make sure this doesn't happen again.”

Ma. Guadalupe. VERIFIED CUSTOMER
Always recibe a good services
8/6/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you! We appreciate your business.”

Lillian G. VERIFIED CUSTOMER
It took much longer than we were told
8/6/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Lillian. We've passed this on to the appropriate team in an effort to make your next visit with us better.”

Theo G. VERIFIED CUSTOMER
Everything was great, great costumer service to the service on my car
8/6/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Theo! We appreciate your business and look forward to years of service with you.”

Marwan A. VERIFIED CUSTOMER
Joey was very supportive and attentive to my concerns and request, his professionalism was great answered all my questions about the car in a friendly manner. All my best
8/5/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Marwan! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Daniel H. VERIFIED CUSTOMER
Very friendly and helpful
8/4/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Daniel! We appreciate your business and look forward to years of service with you.”

Ryan C. VERIFIED CUSTOMER
I brought my car in thinking it was just a break light when David Clark told me it was much worse I wanted to die, he told me everything that needed to be done and how long it would take and that warranty was going to cover it plus rental car, David said it would take two days to get the ok, it took him a half a day and a couple weeks to work on my car David and his team had it done sooner and I can’t be happier, he called and went through the steps with me through out the work being done, I’m my opinion he is a great asset to your team and I would come back in a second if something else went wrong with my car and I would recommend Bakersfield Hyundai in a second, thank you Davi Clark and Hyundai for meeting my expectations and then some, a life time customer Ryan C
8/4/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Ryan! We're so happy to see that you had such an exceptional experience with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.”

Tim T. VERIFIED CUSTOMER
Great service from Adrienne!
8/4/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for your kind words, Tim! We appreciate your business.”