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Real Reviews from VERIFIED CUSTOMERS
Courtney B. VERIFIED CUSTOMER
Thank you. Everything was great only thing is one of my running light bulbs still does not work but everything else was great
5/29/2021
Sue L. VERIFIED CUSTOMER
Joey Is absolutely a top-notch service manager. He has taken care of every vehicle I have had. He is ethical, very knowledgeable, and genuinely cares about his customers. He is an excellent representative for Hyundai and I appreciate him very much.
5/28/2021
Maria B. VERIFIED CUSTOMER
Mr Clark is always professional and treats me with respect. Thank you.
5/28/2021
Nayeli I. VERIFIED CUSTOMER
I was satisfied with Joey’s service and attention.
5/27/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Nayeli! We appreciate your business and look forward to years of service with you.”

Carlos R. VERIFIED CUSTOMER
ella fue muy amable y me ayudo apesar que no tenia cita y resolvio mis dudas y lo que le dije de mi carro lo hizo
5/27/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Gracias, Carlos!”

Janice B. VERIFIED CUSTOMER
I am still waiting to hear about what my warrenty company said about covering the pulley on my air conditioner and rear driverside door handle, you told me you were going to call me on Monday, that was last Monday and I'm still waiting
5/27/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Janice, we are so sorry! After sharing this with our team, it looks like we made the mistake of writing the wrong number. At your convenience, please email with the best number to reach you at. Again, our apologies.”

Adrian M. VERIFIED CUSTOMER
Joey is professional, courteous, knowledgeable, easy to speak to, and empathetic. Ill go to Joey for any future needs.
5/27/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Adrian! We appreciate your business and look forward to your next visit.”

Wanda T. VERIFIED CUSTOMER
Have a lot of miles never had belts and hoses changed. David got me in and out service wonderful needed to drive to a funeral long distance he helped me feel relieved I would be safe on the road
5/26/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Wanda! We appreciate your kind words.”

Yolanda B. VERIFIED CUSTOMER
Mr. Cortez was very professional I'll just sum it up to one word AWESOME
5/26/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Yolanda! We appreciate your business.”

Anna R. VERIFIED CUSTOMER
David was quick to resolve the issue. No repairs needed. He called me promptly and was very courteous. He made me feel important.
5/25/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Anna! We appreciate your business.”

Rick M. VERIFIED CUSTOMER
Good service .
5/25/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Rick! We appreciate your business.”

David B. VERIFIED CUSTOMER
I appreciate the services provided by David Clark and Bakersfield Hyundai. We brought my Dad’s car in for some repairs. David communicated throughout the process and made sure to answer all the questions we had. We are pleased as always.
5/25/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, David! We're happy to see that you had a great visit with us. We'll be sure to pass on your kind words to David.”

Yolanda A. VERIFIED CUSTOMER
My issue is not with the service provided by Gilbert ****, I did reach out to the General manager because after several attempts of leaving messages to speak to a service advisor my calls were not returned. My information was incorrect and when providing my phone number a different car I owned was pulled up. I am not happy with the results given for my 2020 Elantra. I have taken it in 3 times now for issues with the steering wheel, twice parts where replaced this third time I was told the problem was not found. I have owned a total of 4 Hyundai’s and the steering does not feel right. In doing research I have found many complaints with NHTSA regarding 2020 Elantras and the steering wheel. I will hold anyone that told me there is nothing wrong with my steering wheel accountable if I am in a situation where I can not control my car while driving and have instructed my family to do the same if I can’t. At this point I feel very unsafe in my car!
5/24/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Yolanda, I am so, so sorry to see this! Please email me with your contact information. I will get this to Mr. Beck at soon as possible. My email address is - Elizabeth Mena”

Albert W. VERIFIED CUSTOMER
It was a bit slower than the weekdays
5/24/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Sorry about your wait time, Albert. We'll be sure to pass on your feedback to the appropriate team.”

Tim F. VERIFIED CUSTOMER
When an appointment is made you shouldn't have to wait an hour and a half also being told it could take up to 2 1/2 hours is unacceptable, appointment means car goes in at appointment time. I took my car to Dublin Hyundai where I purchased it for an oil change on a Saturday with an appointment, I was in and out in 30 minutes. I will be possibly contacting Hyundai about your service.
5/23/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thanks for your feedback, Tim. We're sorry to see that the wait time was longer than anticipated.”

Diane E. VERIFIED CUSTOMER
Good customer service
5/23/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Diane! We appreciate your business.”

Stuart N. VERIFIED CUSTOMER
He Was polite and professional. Great guy
5/22/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Stuart! We appreciate your business.”

John A. VERIFIED CUSTOMER
Adrienne did a great job in service and customer support.
5/22/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, John! We'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to your next visit.”

Teresa J. VERIFIED CUSTOMER
Need rental cars. Pick up service and all of that again
5/22/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to give us your feedback, Teresa. We'll be sure to pass it on to the appropriate team.”

George L. VERIFIED CUSTOMER
1st time doing car seevice with you guys and I was more than impressed. Excellent customer service from Adrienne. Stay blessed.
5/21/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, George! We're happy to see that you had an excellent experience with us. We'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.”