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Real Reviews from VERIFIED CUSTOMERS
Denzel S. VERIFIED CUSTOMER
Excellent service and very communicative staff.
1/30/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Denzel! We appreciate your business and look forward to years of service with you.”

Macario G. VERIFIED CUSTOMER
2 months ago I went in for service and asked to get the steering worm replaced as it was making a lot of noise. Told the part needed to be ordered, and 2 months later I come in for an oil change and I inquire about the steering worm, after checking Joey says the part has been in for a month+. I was never called texted or emailed that the part was in. I would hope that's not standard practice.
1/30/2021
Darlena W. VERIFIED CUSTOMER
The service was excellent as always. All of my questions were answered and explained very well. Thank gor a job well done.
1/30/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Darlena! We appreciate your business and look forward to your next visit.”

Alexandra P. VERIFIED CUSTOMER
Gilbert was great in helping my husband and I with our Hyundai getting serviced. He got us an appointment quickly and provided us with updates which I appreciated very much.
1/29/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Alexandra! We're happy to see that you both had such a great experience, and we'll be sure to pass this on to Gilbert. We appreciate your business and look forward to years of service with you.”

Candice U. VERIFIED CUSTOMER
After I left the service I noticed a piece of plastic was missing from my passenger rear view mirror. I return to inquire about it as I knew it was previously there. Service team immediately went to look for it. It was found where my car was washed and put back on apologizing for that. I was a little perturbed and said whomever washed my car should have noticed it missing. They again apologized due to not knowing why. Great service team.
1/29/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Candice. Again, we're so sorry to see that this happened. We're happy we were able to get it resolved quickly. We appreciate your business and look forward to your next visit.”

Rene E. VERIFIED CUSTOMER
She was very helpful and professional very sweet and smart ladie!!! ????????????????????
1/29/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Rene! We'll be sure to share your kind words with your advisor. We appreciate your business and look forward to your next visit.”

Louis A. VERIFIED CUSTOMER
Gilbert was very friendly and welcoming with my service. Would definitely recommend him to my peers!
1/29/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Louis! We're so happy to see that you had an excellent experience with us, and we'll be sure to pass on your kind words to Gilbert. We appreciate your business and look forward to years of service with you.”

Holly L. VERIFIED CUSTOMER
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1/29/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Holly! We appreciate your business and look forward to years of service with you.”

Patricia S. VERIFIED CUSTOMER
I couldn’t get any better service anywhere else! I am very satisfied with the service .
1/27/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Patricia! We appreciate your business and look forward to years of service with you.”

Moises G. VERIFIED CUSTOMER
Truck price given to me was 1000 dollars above the actual price as it was advertised, changes were made once I stated the mistake.
1/26/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Moises. We're so sorry to see that this was your experience with us. At your convenience, please call our General Manager, Patrick Beck, at 661-834-5300.”

Leon W. VERIFIED CUSTOMER
The service was very quick and courteous professional
1/26/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Leon! We appreciate your business and look forward to years of service with you.”

Nathaniel B. VERIFIED CUSTOMER
David is awesome. Always there when we needed him. He provided so much help to us while the car was having issues. Thanks David!
1/25/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Nathaniel! We're happy to see that you had such a great experience with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.”

Kathrine B. VERIFIED CUSTOMER
Excellent service once again!!
1/25/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Kathrine! We appreciate your business and look forward to years of service with you.”

Carmen N. VERIFIED CUSTOMER
Very nice person things were done very professional and in a timely manner thank you for a very nice experience
1/24/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Carmen! We appreciate your business and look forward to years of service with you.”

Ricardo G. VERIFIED CUSTOMER
Elizabeth Munoz is very professional, and has great customer service.
1/24/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Ricardo! We'll be sure to pass on your kind words to Elizabeth. We appreciate your business and look forward to years of service with you.”

Patricia S. VERIFIED CUSTOMER
Joey Cortez has been so nice and courteous in all the years I have been having my car serviced. Always felt comfortable with all the people at Hyundai, been going there for several years! Thank you so much Joey for all your help! Thanks Hyundai!!
1/24/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Patricia! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Neil B. VERIFIED CUSTOMER
Great Experience for my first service at Hyundai. This is my first Hyundai vehicle and enjoyed the customer service and completely satisfied with my experience. Maintaining this style of service will maintain customer’s satisfaction. I will be recommending Bakersfield Hyundai to my friends!
1/23/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Neil! We appreciate your business and look forward to years of service with you.”

Jessica G. VERIFIED CUSTOMER
I always get great service! I love my Elantra!
1/23/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jessica! We appreciate your business and look forward to years of service with you.”

Maria Teresa. VERIFIED CUSTOMER
I was treated with great service. Unfortunately the problem with my van continues. Didn’t want to start this morning had to wait a few minutes to try again to start the van again and it did so the problem is still there not knowing why sometimes it start immediately and then sometimes it takes a few times to get the van started. Hope this all makes sense ???? Maria Hernandez
1/21/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Maria. We're so sorry to see that this is happening. At your convenience, please call our parts and service director, Sandro, at 661-834-5300.”

Teresa V. VERIFIED CUSTOMER
David was very professional. Brought up my appointment , Got the information he needed from the car told me what was going to be checked. He kindly asked if I wanted to wait or send a car to take me home. He even asked if I needed anything else checked. All in all great service.
1/21/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Teresa! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.”