I was taken care of very quickly just sitting in my car people approach me. I was very impressed. Thank you anthony B Gatta .
1/20/2024
Mary W. VERIFIED CUSTOMER
I made an appointment to have my oil changed, a software update and issues with the rear view mirror. While all issues were addressed, I didn’t think it would take 2 days, being without a car. I did appreciate my Jeep being dropped off to my house once the repairs were completed.
1/20/2024
Quincey R. VERIFIED CUSTOMER
He was friendly, timely and accurate. He also gave me a quote for other items that will needed in the near future.
1/20/2024
Eric G. VERIFIED CUSTOMER
The service process is not setup well at all I scheduled an appointment on Tuesday and was told a couple days. When checking on status was told it would be ready on Friday.
1/20/2024
Susie M. VERIFIED CUSTOMER
Anthony was very professional and did a great job explaining what needed to be done, then gave me the choice on how I wanted to proceed. The service and repairs were done ahead of schedule. I couldn't be more pleased. Thank you Anthony.
1/20/2024
Marc L. VERIFIED CUSTOMER
Richard was great as usual, explaining the wrong part issue and keeping me informed .
1/19/2024
Dave O. VERIFIED CUSTOMER
Kyle Heckathorn is a pleasure to work with and I will keep coming to work with him.
Thanks.
Dave O
1/19/2024
Douglas G. VERIFIED CUSTOMER
Anthony was courteous and thorough.
1/19/2024
John D. VERIFIED CUSTOMER
Joe is excellent, give him a raise.
1/19/2024
Gail L. VERIFIED CUSTOMER
He is personable, and gets the job done! Great service advisor!
1/19/2024
Larry K. VERIFIED CUSTOMER
We made appointment for warning light that was on and to have oil change while you had vehicle. We dropped off at 8. We told Richard we only had one car here and needed it back if possible that day. That we could bring back if parts needed to ordered. We called at 4 and car hadn’t been looked at yet. He said the appointment was just to get into queue to be looked at. Very disrespectful of our time. We picked up with nothing done. We bought the Jeep new. It’s 11 years old now so we are replacing. We won’t purchase we Jeep from Airpark as we won’t deal with service department.
1/19/2024
Dennis K. VERIFIED CUSTOMER
It is always a pleasure to work with John. He is always friendly and helpful. Your lucky to have him.
1/19/2024
Lee A. VERIFIED CUSTOMER
Car repair don quickly.worked with extended warranty company
1/19/2024
Francis F. VERIFIED CUSTOMER
None
1/19/2024
Al F. VERIFIED CUSTOMER
Kyle is awesome and helpful
1/19/2024
Jim D. VERIFIED CUSTOMER
Super nice guy
1/19/2024
Andrew P. VERIFIED CUSTOMER
I scheduled an appointment two weeks in advance for a January 11th service apt to have a clutch recall repair. When dropping the car off I was told it might take two days, only to find out it took over a week to get the car back. The frustrating part was not knowing the exact timeline to get my only vehicle back. I will say my advisor Joseph was extremely helpful and courteous and tried to get my Jeep in as soon as possible. He also knew that I've been waiting for the part to repair the Jeep for over a year which is a whole different level of frustration. I've been a loyal customer since I moved here in 2020, however, there's a high likely hood that I’ll be seeking my service appointments elseware.
1/19/2024
Barbara S. VERIFIED CUSTOMER
John has always been helpful and pleasant to work with!
1/18/2024
Wayne C. VERIFIED CUSTOMER
John took care of me when I showed up for my appointment kept me informed of what was going on and took care of all the issues thanks for a job well done
1/18/2024
Steve B. VERIFIED CUSTOMER
Richard was and still is a gentleman, he greeted me even though I didn’t have an appointment and made sure that I was taken care of for my oil change and also advised me that there was a software recall and took care of that as well, he is truly an asset to Airpark Dodge, thank you again Richard. Steve B