Kyle is an amazing advisor got my car taken care of quickly and efficiently
11/30/2023
Darcy J. VERIFIED CUSTOMER
My car was under warranty and John never told me that my rental car should have been paid for even though I told him I needed a ride to enterprise to grab a car. And wasn't till after I rented that I found out that Iit should have been covered under warranty. Then he gave me some slack about it. Not great customer service there. Enterprise said that I met all the qualifications for the rental and should get reimbursed. Supposedly from John I am supposed to get refundedfrom enterprise after he went and talked to someone in the office. Hope that happens.
11/30/2023
Grace S. VERIFIED CUSTOMER
Drove the car this morning. There is a tapping noise as if oil were low. After $4k in repairs it is unacceptable
11/30/2023
Henri B. VERIFIED CUSTOMER
Greyson was very patient and helpful. I thought the young man that greeted me at my arrival was wonderful. I don't have his name. Want to make he is also recognized. Thank you!
11/30/2023
Hart D. VERIFIED CUSTOMER
John is always great
11/30/2023
Paul G. VERIFIED CUSTOMER
Richard is a great service advisor. He does his job very professionally and always keeps me informed.
He has taken care of issues with the vehicle and goes above and beyond to make sure the car is working and looking its best. He is the reason I keep bring my car back to the dealership for service.
11/30/2023
Keith M. VERIFIED CUSTOMER
Did not put battery clamp back in as requested!
11/30/2023
Karen K. VERIFIED CUSTOMER
Give Kyle a raise
11/30/2023
Patrick C. VERIFIED CUSTOMER
Service recommendations on a vehicle with 28000 were a joke , it’s under warranty . I’m in the car industry and it’s sad that dealers cannot be honest with clients
11/30/2023
Peter V. VERIFIED CUSTOMER
Great service!
11/30/2023
Stan H. VERIFIED CUSTOMER
Joe was excellent. I ended up not having service done because I needed the car back the same day and it sounded like it might not be until Thursday before they could take a look at it. No big deal we’ve ordered a part and I’ll bring it back in in January or February whenever the part is here.
11/29/2023
Michael C. VERIFIED CUSTOMER
Great communication
11/29/2023
Benjamin B. VERIFIED CUSTOMER
Kyle should be the standard of customer service. He is honest, sets reasonable expectations, communicates news even bad news well. I continue to be impressed with every visit.
11/29/2023
David H. VERIFIED CUSTOMER
Richard is professional, friendly and efficient.
11/29/2023
Alan L. VERIFIED CUSTOMER
The service was good and timely and I thought meeting your customers with a request for water was a nice touch. Joe Acevedo was very helpful, friendly and a good representative of the dealership but when I went to pay my bill there was an employee (definitely not Joe) who was asleep at his desk. Not great.
11/29/2023
Carol L. VERIFIED CUSTOMER
Kyle is familiar with my vehicle and has always made sure everting is taken care of and keeps me informed of everything that needs to be done. He is the best.
11/29/2023
Robert E.. VERIFIED CUSTOMER
Richard did a great job for me. Hope we can work with him in future
11/29/2023
Martin H. VERIFIED CUSTOMER
Gary is amazing! You are lucky to have him! Martin H
11/29/2023
John W. VERIFIED CUSTOMER
Anthony was very helpful, got the job done promptly, in a friendly manner.
11/29/2023
Brenda P. VERIFIED CUSTOMER
There is no need to contact me! Airpark didn’t do anything with my car, they had it for a day and half and I wasn’t even given an estimate on the issues I was having it never got looked at, so I came and picked it up.
What is the point of making an appointment?