Everything is great, and I am very happy and thank you
10/27/2023
Matthew L. VERIFIED CUSTOMER
Had the best experience with John Otero :-)
10/27/2023
Mark B. VERIFIED CUSTOMER
Brought it in and was told it was one thing wrong that wasn’t covered under warranty. Next day same issue was happening and now it is something else that all would have been covered under warranty. Had to haggle to try and get my money back. The best they would do is give back partial refund in a check which was 2 months ago and still haven’t received. Both times picking up my Jeep it looked completely disgusting as they left outside and also some white residue all over the front from something in their shop. After replacing the engine now the tension piece to keep hood up is not working. Emailed asking where the refund check is and when I can get the Jeep in to fix the issue they caused with the hood and still no response. Not happy with the service as this has turned into such a hassle. Can someone please reach out with the status of the refund check?
10/27/2023
Richard K. VERIFIED CUSTOMER
Well run machine!!!
10/27/2023
Paul D. VERIFIED CUSTOMER
Fast service. Great work. Thanks!
10/26/2023
Lent P. VERIFIED CUSTOMER
Well done an satisfied
10/26/2023
Michael K. VERIFIED CUSTOMER
Excellent customer service. 10/10 recommend.
10/26/2023
Nicholas R. VERIFIED CUSTOMER
John was excellent to work with. Will definitely come back to him for service.
10/26/2023
Robert G. VERIFIED CUSTOMER
Richard was courteous, knowledgeable and resolved my problem.
10/26/2023
Sean M. VERIFIED CUSTOMER
Having just moved to the area I couldn’t be happier with the service from Anthony and the team there at Airpark RAM in Scottsdale. Had my TRX in for a couple of back to back services and everyone went out of their way to make sure it was a great experience. This is now my go to service center and dealership from here on. Thank you Anthony!
10/26/2023
Penny T. VERIFIED CUSTOMER
I asked to have an update for a completion time so that I knew I could get to another appointment on time or not. When I phoned in I was told by Richard that he would call me back with an answer. I waited till my appointment was only two hours away and yet no call. I called again but was not able to reach him. I finally had my wife drive me to Airpark and was able to move my appointment back 90 minutes. I took delivery of my car and made my appointment with one minute to spare. No explanation why no call.
10/26/2023
Laura D. VERIFIED CUSTOMER
My new radio. Is actually registered to someone else. So I doubt it is a new radio. I’ve been asked to Sirius to pay $15 to transfer my service. ( please note my radio was replaced as the junk heap car I have with only 2000 miles needed a radio replacement as the stellar workmanship from dodge and u connect failed after 6 months. Now I don’t have a radio or a Wi-Fi. And someone else’s cast off in my car. I will be posting this to every review site on the net as this is disgusting. And the world will soon know of the actions you have taken. Oh by the way. Numerous unanswered phone calls regarding this. Great customer service
10/26/2023
Renee A. VERIFIED CUSTOMER
Anthony is the only person I have dealt with at this dealership that I trust.
10/26/2023
Maximo P. VERIFIED CUSTOMER
Great experience today at Airpark Jeep
10/26/2023
Judie D. VERIFIED CUSTOMER
Anthony was most helpful and responsive to my needs. I look forward to work with him in the future with my Jeep requirements
10/25/2023
Cindy R. VERIFIED CUSTOMER
John Otero has assisted us many times while we live in AZ during the winter months. He is exceptionally prompt in getting back to us with results and or needed repairs always keeping us in the loop. Everything has always been as promised. He’s a not only a good advisor but an asset to the dealership!
10/25/2023
John W. VERIFIED CUSTOMER
Gary was excellent, however.
Airpark Dodge Jeep had our car for 2 weeks and gave it back to us. Saying it was fixed. It was not fixed. We had to bring it back, and it took another week before we got it back. Because it was an intermittent problem that appears to have gone away, miraculously, we're not sure if it had actually been fixed. However that is no reflection on Gary.
10/25/2023
Larry S. VERIFIED CUSTOMER
Great job!
10/25/2023
Mary G. VERIFIED CUSTOMER
Anthony was great. He took the time to figure out the problems going on with my car. Very satisfied