Getty needs to contact me with the mileage and month to return for my next oil change service.
Richard Z
10/24/2023
Morgan U. VERIFIED CUSTOMER
Richard is great. He is on top of it, has your best interest and cares about what he does.
10/24/2023
Cheryl O. VERIFIED CUSTOMER
Excellent service from John today.
10/24/2023
Diego C. VERIFIED CUSTOMER
Great customer service will never take my vehicle into another dealer even if I have to make a 1hr drive
10/23/2023
Rhett K. VERIFIED CUSTOMER
I received a call about the time I was expecting my vehicle’s maintenance to be completed, instead it was a sales guy asking if I wanted to sell the car to him. I told him I thought I it was poor timing to use the fact I was waiting on the vehicle to try to make a sale- he was incredulous and told me he was sorry to “insult me”. Then, after dropping the vehicle off at 7am, I called the service department to see the status, it had not gone in at 3pm- yes, the service was complete by close but 9 hours for an oil change?
10/22/2023
Kenneth S. VERIFIED CUSTOMER
Richard was great to work with. Always keeps me informed on the status/progress/completion, etc.
10/21/2023
John L. VERIFIED CUSTOMER
Great service and consistency from Anthony every time I bring my jeep, very satisfied with getting in, work being done and pick up.
10/21/2023
Mike G. VERIFIED CUSTOMER
Thanks for taking care of the part.
10/21/2023
Nathan S. VERIFIED CUSTOMER
Richard was great, car was serviced and clean within 2 hours, thank you Airpark and Richard.
10/21/2023
Judith L. VERIFIED CUSTOMER
Richard and the garage team always fo a great job.
10/21/2023
Michael E. VERIFIED CUSTOMER
Rep was great
10/20/2023
Deanna B. VERIFIED CUSTOMER
Joe is knowledgeable and sincere. We appreciated the concern he demonstrated to us about our satisfaction and the quality of the work.
10/20/2023
Kimberly P. VERIFIED CUSTOMER
Joe has good communication and always friendly. The parts for my vehicle are on order and Joe warned me it could be 4-6 or more to get the part. He will let me know when its time to bring my vehicle back in for repairs at that time.
10/20/2023
Canyon I. VERIFIED CUSTOMER
Seriously... How do you even sleep at night? Lies on top of lies
10/20/2023
Bfp Enterprises. VERIFIED CUSTOMER
The truck had an engine light that the technician could not figure out how to repair. Poor communication between the dealership, staff, and myself. Even when I called twice and asked for a manager I never received a phone call back. I showed up unannounced to get the truck and I never received an apology or any idea if the repair was even completed.
10/19/2023
Sarah B. VERIFIED CUSTOMER
It was a very confusing process, as when I purchased my preowned vehicle, I was told I could bring it in for service at the dealership. I also was told that the crack in my windshield, which was there prior to purchase, would be fixed by the team shortly after taking the vehicle home. I attempted to contact the department several times within the first few months of ownership and never had the issue resolved. Finally, when I took my car in for a routine oil change months after purchase, I was told that it was highly irregular to bring my car in and that I didn’t have the appropriate coverage. I was then directed back to my sales rep, who took my service plan agreement copy with him to resolve the issue and never returned it. He did resolve the oil change confusion and I did not have to pay, which was a relief and very much appreciated. When I was leaving, however, I asked for a printout of my service plan agreement and a receipt or written notice of intent to fix my windshield, to which I was told that they could not provide for either item. I will be taking my business elsewhere for the future, but appreciate my rep solving the confusion to have the oil change taken care of.