Berkshire Hathaway Automotive Group

Kyle is awesome, very happy with his service.

Kyle Heckathorn takes excellent care of his customers! He is an exceptional asset to AirPark Chrysler Dodge. Linda T

8:00 appointment, customer waiting 10:04 work started 10:40 work finished

kyle is the best service manager i’ve ever had there

3 weeks into purchase a brand new Jeep Compass service engine alert and check engine light was on. Took it into service and no loaner vehicle was available. Hoping it was something minor and I'd get it back same day or next didn't happen. My service rep was Gary. Communication between the time I called or texted and when he got back to me was not what I would expect. one day I texted asking for an update and didn't hear from him all day. other days I'd call or text for an update and hear back close to 4:30-5pm which by then was leaving me to figure out commute plans a little too late. I was called to pickup my vehicle on the 8th day and vehicle had a light on dash. It was described as vehicle assist which was not a light that came on before. He offered to drive it around to see if light would come off. it didn't. suggested I put gas in the vehicle and maybe that was the issue. I put gas in and light was still on so I drove it back. after leaving it again for a day it was finally ready to pick up and no lights were on. overall not a great experience at all. I called my sales guy Julian who was great. he offered me a loaner on day 3. felt like it should have been offered on day 1 given it was a 3 week old car and he was fully aware.

kyle was a very helpful guy and overall great dude!

I have now had two different people help me at this dealership and they were both fantastic. I’m not super knowledgeable about cars but they were both patient and extremely helpful. I told my fiancé that if we have to go to a Jeep dealership for my maintenance, we will be going to this one going forward because I was comfortable and happy with both experiences.

Excellent

Anthony did amazing, he is so handsome too. No ????

Thank you

Kyle is the best. I used to not choose a service associate, but I have since the first time I met Kyle. He’s thorough and is spot on with timing and cost. Thanks to Kyle for taking good care of my Blu!

Anthony is the best. He is always responsive and helpful.

Kyle always provides great service, I appreciate that he values my time and makes sure that my vehicle is well cared for.

Kyle has always been awesome with me and extremely helpful!

Richard is the best! He is always super professional and helpful. I appreciate how fast and timely he is every single time I need to get my jeep serviced!

John always works to satisfy the customer. He is easy to deal with, professional and efficient when dealing with my vehicle.

Kyle is terrific best ever A real asset to your dealership

John has been my Service Advisor for many years and numerous vehicles. I give him a 10/10 rating for great service!

Richard is excellent and amazing to work with

Great help within my truck