I was quoted over the phone that my battery recall would take an hour. It took 3 and a half.
6/21/2018
DELIA O. VERIFIED CUSTOMER
Tony has great customer service skills & was very helpful & friendly.
6/21/2018
Patricia K. VERIFIED CUSTOMER
He was nice and fast
6/21/2018
SUSAN P. VERIFIED CUSTOMER
Was upset tho that I got a call from your sales department after bringing in my car to see if I wanted to trade it in. I will be second thinking about bringing my car in for service in the future. Not a good practice
6/21/2018
Anel F. VERIFIED CUSTOMER
Great customer service
6/21/2018
Carole C. VERIFIED CUSTOMER
Tony is always exceptional with his service. We appreciate his commitment to excellence and personal attention. As long time Nissan customers, we always try to schedule our service when he is on call.
6/21/2018
Margarita D. VERIFIED CUSTOMER
Todo estuvo muy bien Pedro Chávez una fina persona me ayudó en todo el problema de mi auto y de volver otra vez me gustaría q volviera a atenderme el Sr. Pedro muy amable y le agradezco q me ayudará gracias
6/21/2018
Lillian J. VERIFIED CUSTOMER
Jaime is always awesome!
6/21/2018
Howard W. VERIFIED CUSTOMER
Hector is amazing! Very nice, he explained everything well and answered all of my questions!
6/21/2018
Venesha S. VERIFIED CUSTOMER
jaime nava did not acknowledge me.
i had a scheduled appointment today, i pulled up into the service area usually im greeted, but this time i wasn't.
i walked into the office mentioned to jaime i had an appointment, he said, im sorry didnt know you were here to see me, im thinking in my head,
i have an appointment with you today, wouldnt you view your scheduled? i dont care to be contacted.
6/20/2018
Yanting C. VERIFIED CUSTOMER
Helpful and experienced in finding real cause.
6/20/2018
Carlos B. VERIFIED CUSTOMER
Great service, great people....thanks a lot.
6/20/2018
Christian R. VERIFIED CUSTOMER
Eric was great. He actually cares about his clients. He doesn't try to get any services that are not needed for your vehicle. He is honest and explains everything that is going to be done to the vehicle. This is the type of guy ghat brings trust to Nissan. Thanks again Eric.
6/20/2018
ALAN K. VERIFIED CUSTOMER
Friendly and knowledgeable, He went above and beyond to satisfy me
6/20/2018
Carmen M. VERIFIED CUSTOMER
Very professional, super attentive, very welcoming! I like the fact he would update me about the car!
6/19/2018
Joshua H. VERIFIED CUSTOMER
Very informative and helpful.
6/19/2018
Simon R. VERIFIED CUSTOMER
Yes I’m 100 % satisfied with your service thank you
6/18/2018
Joseph E. VERIFIED CUSTOMER
Jonathan couldn’t have been better, he explained how things would work right when I dropped off my car including an approximate timeline for completion.
He explained in detail what was wrong and what they did to fix it and he did all of this with a great attitude that showed me that he not only cared about my car but making me feel comfortable about what was going on. He was really on his game. and I was very impressed.
6/18/2018
DEBRA R. VERIFIED CUSTOMER
This was my first time using Nissan service, and Kenneth gave outstanding service.