Jaime was very professional and provided excellent customer service.
5/6/2018
Leonila G. VERIFIED CUSTOMER
Thanks! Mr.Estrada
5/6/2018
Eduardo A. VERIFIED CUSTOMER
Everything was perfect, thank you!
5/6/2018
Vassha B. VERIFIED CUSTOMER
Excellent service
5/6/2018
Linda C. VERIFIED CUSTOMER
Great service!
5/6/2018
Alexandrina C. VERIFIED CUSTOMER
Cashier was rude and service advisors need more customer service training upselling is very annoying
5/6/2018
Jaime A. VERIFIED CUSTOMER
Eric is a great service rep.
5/6/2018
Jasmin M. VERIFIED CUSTOMER
Ken always takes good care of my car ! Thank you
5/6/2018
Bob G. VERIFIED CUSTOMER
Very knowledgeable addressed our issues right away
5/6/2018
Solares C. VERIFIED CUSTOMER
For starters I was giving a "special" of $22 for my oil change and it turned out to be $42 instead. Second, I was charged for an additive for my oil that I didn't request and I wasn't asked if I wanted to proceed with it. Third, the cashier was rude and said the dealer was not going to offer a shuttle and told me to use Uber instead. Fourth, I had an appointment and it still took almost 2 hours for an oil change. That's unheard of because I've owned several types of cars and have gone to many different dealers and if I had an appointment my stay was never more than half an hour. Finally my last issues was that I had to check on the status of my car myself and then I would get my text update afterwards
5/6/2018
Ronald W. VERIFIED CUSTOMER
Good service, service representative like Tony is professional and well informed, he clearly explains the service your car needs and also the cross. He makes your experience a positive one at Cerritos Nissan.
5/6/2018
Jose C. VERIFIED CUSTOMER
Service was very good
5/6/2018
Nancy B. VERIFIED CUSTOMER
I strongly recommend Kenneth Vasquez who gives his best service to the c9ustomers. He deserves to be promoted for his compasdionate, understanding and special talent to customer service.
5/5/2018
Belynda B. VERIFIED CUSTOMER
Ken always does an excellent job. He always keeps me informed about what going on with my car. Highly recommended!
5/5/2018
Agustin N. VERIFIED CUSTOMER
Chris was sweet and helpful. Hope I get him next time.