Problem with my car was addressed right away. I would like to know why both batteries have been replaced twice with only 22,800 miles. This has never happened before.
9/15/2024
B H. VERIFIED CUSTOMER
Phil was thorough and brief. Great service!
9/15/2024
Marcus V. VERIFIED CUSTOMER
Kyle was amazing!!!
So appreciate his help.
Thank you
9/15/2024
Senior Living. VERIFIED CUSTOMER
Kyle was great to work with.
9/14/2024
Karen G. VERIFIED CUSTOMER
Richard Small was fantastic to work with. He is a tremendous asset to your company!!
9/14/2024
Tyler G. VERIFIED CUSTOMER
Gary is incredible! I have had quite a few negative experiences in the past but never one with Gary. He deserves all the credit I can give
9/14/2024
Kathy R. VERIFIED CUSTOMER
Anthony is wonderful. Very happy with the service and attention .
9/14/2024
Janelle G. VERIFIED CUSTOMER
Anthony Gatta is an outstanding service writer. When we bring our Ram to Airpark, we know it will be taken care of without an issue. Fine job and expert work all around. Thank you!
9/14/2024
Rajesh K. VERIFIED CUSTOMER
kyle has been my service advisor for a long time. I’ll never use anyone else. his expertise is unmatched at your dealership.
9/14/2024
Zorian M. VERIFIED CUSTOMER
Good service representative experience.
9/13/2024
Brett H. VERIFIED CUSTOMER
Kyle is the best service advisor ever. Do everything you can to keep him
9/13/2024
David G. VERIFIED CUSTOMER
Stevie & Gary are class acts in my opinion, Gary and I had that discussion before I left today and I told him that customer service is dying out these days and I would rather travel 40 minutes out of my way from Mesa than deal with any other Jeep dealer in the metro valley.
Keep up the great work… I will definitely pass on the great experience!
9/13/2024
Gregory S. VERIFIED CUSTOMER
????
9/13/2024
Lauren G. VERIFIED CUSTOMER
The communication with Richard was terrible. My car was towed there by noon, and I had to call him at 4pm that day to check the status. He told me he would keep me posted and updated. When I called back at 5:30 that day to check if my car was ready, Richard had already gone, and the service guy was gone too. Richard didn’t tell me that they were probably keeping my car overnight. He finally called at noon the next day to tell me it was ready. When I asked him for next time to have better communication with me, he said, “yeah yeah yeah”, and brushed me off. He was a terrible advisor
9/13/2024
Rachel O. VERIFIED CUSTOMER
Terrific service advisor, willing to explain problems in detaill. Much appreciated!
9/13/2024
John R. VERIFIED CUSTOMER
Anthony was great. He did a great job of explaining my recall. Made sure my service plan was still in place and got me out a lot sooner than I had planned.
9/13/2024
United Rentals. VERIFIED CUSTOMER
John had phenomenal communication and I’m happy with the work performed
9/13/2024
Leeann C. VERIFIED CUSTOMER
Phil Mahon was Excellent! He excelled in communication and exactly what to expect with the service on my vehicle. I have always been very pleased with all of your service technicians. Thank You!
9/12/2024
Dave V. VERIFIED CUSTOMER
Do not send survey
9/12/2024
Mike O. VERIFIED CUSTOMER
Kyle is an excellent service representative. I only go to the dealership because of Kyle. I can’t praise him enough. Please compensate Kyle for all of his hard work and friendliness.