Joe helped me out again as I wasn’t sure if the A/C panel had a problem. Joe took my SUV in the check it out and helped me understand it was not a problem at all. Thank you Joe!!
5/21/2024
Tiffany F. VERIFIED CUSTOMER
Very good service
5/21/2024
Lester L. VERIFIED CUSTOMER
Well done.
5/21/2024
James M. VERIFIED CUSTOMER
Anthony told me the wait would be about 2:30 and he beat the time by 10 minutes. I appreciate his effort and professionalism.
5/21/2024
Ronald B. VERIFIED CUSTOMER
Did not meet time estimate and seems too long for I’ll change. Will go somewhere quicker in future. Did not follow-up with me on part ordered to fix rattle.
5/20/2024
Tom N. VERIFIED CUSTOMER
Richard Small is excellent at diagnosing and directing any service needed on our Jeep. Richard is outstanding.
5/20/2024
Ralph C. VERIFIED CUSTOMER
Did warranty repair on my Jeep. As promised my service writer Phil had it done in a few hours.
5/20/2024
Luke A. VERIFIED CUSTOMER
Kyle absolutely crushed it. He was the best!
5/20/2024
Jerry M. VERIFIED CUSTOMER
Kyle H was our service rep. He was very thorough and helpful. We felt assured that he would resolve the issue quickly and completely. And he did!
5/20/2024
Nathan B. VERIFIED CUSTOMER
Anthony approaches customer service from the perspective of the customer. He's articulate, conveying complex repair information in way that non-mechanical customer's can easily understand. I felt I was in good hands with Anthony.
5/20/2024
Patrick K. VERIFIED CUSTOMER
Great service & quality work. Thank you!
5/19/2024
Christopher C. VERIFIED CUSTOMER
He is great to deal with.
5/19/2024
Michael S. VERIFIED CUSTOMER
Kyle was very professional and friendly and was perfectly fine with me having my dog ( I had my dog with me ) in his office. Very pleased with his service and will be sure to schedule my next service appt with him directly.
5/19/2024
Daniel Y. VERIFIED CUSTOMER
Always professional and attentive.
5/19/2024
Elwyn G. VERIFIED CUSTOMER
i DID HAVE A MUCH BETTER EXPERIENCE this time.
I had brought in my 2019 Jeep Cherokee a while back and was disappointed with that service . Gave it some time to give this dealership another try. Hopefully going forward this will be where I go .
Thank you Phil Mahon for your service, Maria Gardner
5/19/2024
Ronald L. VERIFIED CUSTOMER
Gary is awesome, and gets everything done correctly and quickly. I appreciate his help.
5/19/2024
Kristen R. VERIFIED CUSTOMER
Anthony is the best service advisor I’ve ever had!
5/19/2024
Jasmine O. VERIFIED CUSTOMER
Kyle was a great service advisor. Kind, professional and informative. Amazing customer service!
Extremely satisfied with the service I received!
5/18/2024
Susan C. VERIFIED CUSTOMER
Our experience with John Otero and Airpark Jeep was great. We sincerely appreciate both the excellent customer service, snd the warranty work that was done on our vehicle. We were told from the Bill Luke dealership where we originally purchased our Jeep Grand Cherokee that they would need it to sit on their lot for a week and rent a car, just to have it diagnosed. I asked if we could schedule a few days in advance so we didn’t have to leave it for a week or so and she said no they don’t do that. We will now always come to Airpark for our Jeep needs. Thank you.