Anthony Gatta, Richard Small, and Malcolm were terrific
4/20/2024
Sonia T. VERIFIED CUSTOMER
Service was good. Tire was expensive.
4/20/2024
Desert Mirage. VERIFIED CUSTOMER
Anthony great in service
4/20/2024
Marcia U. VERIFIED CUSTOMER
Poor communication. Took longer than should have for limited work done.
4/20/2024
Fawna K. VERIFIED CUSTOMER
My service experience was horrible, I was there at 7AM called the day before to ask for a car. I usually have an extra car I’ve never ask for a liner. I got in a situation I was down a car. I called to ask for a loner car. I had appointments.that day. I was told I could not be guaranteed a loner but you have a rental car onsite. After one hour of waiting I received a lime Green Rental. I was told at least 4 X not to put 500 miles on car bring back with 1/2 tank. Which it did not have 1/2 tank in it. I explained to service manager my jeep is dropping calls constantly. Car play drops music and calls rather your plugged in or on Bluetooth. I had my tech manager at work look at my phone. We wiped out all phones connected to radio. We looked for updates. I do not get a call back until 6 Pm I drive by my Jeep was parked in front. They said they serviced it. Did not call me back on the Jeep slipping out of gear.never mentioned that issue. Which I told them about at 7AM. I went in at 6:00 Pm to get my Jeep out of there after a rude conversation on the phone with Rep. he told me nothing was wrong with my Jeep. I pulled out 50 yards my hands free dropped my music. Again 1- mile down the road my phone call dropped. I have an appointment at a new dealership which I’m so happy to never return with our dodge ram, jeep or new 3500. I’m done with your service team all together. I will let everyone I know of my experience
4/20/2024
Douglas F. VERIFIED CUSTOMER
Richard was excellent as always. Friendly and thorough. Got me in and out in less than an hour. Always a pleasure doing business with him.
4/19/2024
Richard S. VERIFIED CUSTOMER
I have a blown speaker in my dash. Called twice to make sure you had a speaker in stock so not to waist my day driving there for nothing. I was told you keep those in stock. After waiting over an hour to repair it. I was told the part was NOT in stock and they would call to schedule an appointment when speaker came in. Totally waisted my time. Very dissatisfied!!
4/19/2024
Judith R. VERIFIED CUSTOMER
Joe exceeded expectations along with training another employee. Both made the visit to the service department quick and easy! I give both 5 stars and will recommend service department to friends and family. Keep up the great work!
Thank you,
Judith R
4/19/2024
Frank E. VERIFIED CUSTOMER
I have been bringing my team to airpark for many years. Anthony is the best service rep I have worked worth over that entire period.
4/19/2024
Cathy W. VERIFIED CUSTOMER
Anthony Gatta does a wonderful job at taking care of his customers. He is extremely professional, very attentive, and really listens. When I had a concern he did his best to make it right and ensure I had a highly satisfied experience. He is a great service representative for Airpark Dodge! Thank you Anthony!
Cathy W
4/19/2024
Larry R. VERIFIED CUSTOMER
Grayson was on it, great communication and am looking forward to working with him soon
4/19/2024
Thomas K. VERIFIED CUSTOMER
Excellent service
4/19/2024
Scott M. VERIFIED CUSTOMER
Great service, they just forgot to reset the oil service notification.
4/18/2024
Jan V. VERIFIED CUSTOMER
Job well done.
Adviser was friendly and had car done on time frame he suggested.
4/18/2024
Timothy R. VERIFIED CUSTOMER
John Otero is fantastic!!! He has always provided tge utmost in customer service & care. He's the best! Thank you
4/18/2024
Alan T. VERIFIED CUSTOMER
Great job as always ????????
4/18/2024
Samuel B. VERIFIED CUSTOMER
Helpful and fast
4/18/2024
Patrick P. VERIFIED CUSTOMER
Great service! Thank you!
4/18/2024
Marybeth S. VERIFIED CUSTOMER
Richard is extremely kind and professional. I feel confident bringing my car in for service because I trust him.
4/18/2024
Shawn G. VERIFIED CUSTOMER
Kyle got me in today and out in no time which I really appreciated.