Gary is excellent! He is attentive, friendly, and knowledgeable. I appreciate the fact that he understands the new hybrid cars so well.
But, I am extremely disappointed by the lack of a good WiFi connection at the dealership. After waiting nearly 2 hours for my car, the system went down and I had to come back on another day and start all over. This is the 2nd time this happened! There were no rental cars available to use, so I had to stay. It was such a waste of my time, and a waste of the service staff's time to have such antiquated system. I hope it can be updated in time for the next appointment.
3/18/2024
Mark L. VERIFIED CUSTOMER
Courteous, friendly and timely service. Very happy!
3/17/2024
Thomas M. VERIFIED CUSTOMER
Greyson was fine, but my opinion of Airpark Jeep couldn’t be much lower. I leased a vehicle that is borderline terrible. Finance manager
Vel has no understanding of what I am looking for. Please let me know how I can maintain my same car payment of $480 without getting into a used car you are trying to move off the lot.
-Tom McTigue
****-****-xxxx
3/17/2024
Alice N. VERIFIED CUSTOMER
Kyle was great great communication throughout the whole process with updates throughout. Thank you!
3/17/2024
Josh H. VERIFIED CUSTOMER
Kyle is the best advisor I’ve ever dealt with!!! He’s very attentive and very thorough and makes me feel very comfortable and confident that my vehicle will be done on time and done right the first time… Highly recommended 8+ plus
3/16/2024
Greg S. VERIFIED CUSTOMER
Kyle always takes good care of me
3/16/2024
Jay C. VERIFIED CUSTOMER
Gary has been great since we've owned our Jeep. Always getting us in and out in a timely manner. All the advisors are great, but ours shines like a bright star at night! Thanks Gary, aka Twinkle Toes.
3/16/2024
Judie D. VERIFIED CUSTOMER
Anthony is the best service representative that I have experienced in my over 45 years of owning vehicles. His customer service, communication and commitment to both his customers and employers is exemplary
3/16/2024
Richard B. VERIFIED CUSTOMER
Gary is a very personable and knowledgeable person. He always spends the time necessary to make sure he answers all my questions and that all my needs are met.
3/16/2024
Travis D. VERIFIED CUSTOMER
Kyle is a great writer, helped me through the process start to finish.
3/16/2024
Christopher S. VERIFIED CUSTOMER
Kyle is honest and doesn't try to sell me things and Services I don't need. I trust him with my vehicle
3/16/2024
Matthew K. VERIFIED CUSTOMER
Kyle was terrific.
3/16/2024
Delores G. VERIFIED CUSTOMER
Kyle always takes care of business in the most personable way possible. I know my Wrangler will always be taken care of - which makes it an easy decision to keep working with Kyle. Give that man a raise!!
3/16/2024
Troy G. VERIFIED CUSTOMER
Second time I’ve used Airpark’s service group and both times have been incredibly easy. Joe was very helpful, explained the process, expected time and went over the recall information with me.
Very pleased with the service there.
3/15/2024
Liana H. VERIFIED CUSTOMER
Efficient and polite service!
3/15/2024
Dwight W. VERIFIED CUSTOMER
Kyle Heckathorn is an outstanding representative of your Dealership. His service and attention to detail for the customer is exception. I will continue to ask for him because of his care and professionalism. Thank you! D. Weber
3/15/2024
Jose G. VERIFIED CUSTOMER
Really good customer service thanks
3/15/2024
Robin F. VERIFIED CUSTOMER
I liked that Anthony under promised the time it would take.
3/15/2024
Benjamin D. VERIFIED CUSTOMER
Forgot to reset oil change minder. Most customers probably wouldn’t even look at that. Not a big deal for me but could be for other customers. Otherwise did a good job and appreciate the effort on the rattle coming from right rear removable window. Anthony is professional and easy to work with.