Berkshire Hathaway Automotive Group

Job was completed in the time promised, thank you.

Thx John and Airpark for there great service

Good job, people were very polite.

Anthony always provides great customer service.

Anthony is great to work with. Best I've worked with out if all my cars and dealerships I've been to. Thank you.

He is always great.

Morning, my truck was serviced at Scottsdale AirPark (customer#804221), oil change, tires rotated and Zaktek exterior coating. Prior to my appointment, I was informed it would take 3 hours for the service. Day of my appointment, I pull up before they were open at (06:58). I asked Anthony for a loaner due to the length of service time.I was told, I had to request in advance and none available. That would of been nice to know (FYI) when I made the appointment, (lacking of communication). Was offered a Lyft service, was ok, I decided to wait. Anthony comes to me at 8:25am, stating my truck was ready and I said, how? it takes 3 hours for the Zaktek. He said because I show up early???(2 minutes early) really!! They service my truck less than an hour??? Hello think about this??. I should of checked the truck before leaving but I stopped at the store 5 minutes from AirPark, and noticed water spots all over the truck, it look like they just washed it. I called Anthony and question, how did they coat the truck, when there was still bugs on the front of the truck. He said, I was supposed to detail before taking the truck for service. Again, I was NOT informed, it was clean 2 days prior. IF they coated with Zaktek as stated, that means the bugs stains were coated over on the truck. I said to Anthony, FYI,why would you do that??He could of refused and reschedule for Zaktek. Its just common sense. He said, we did the service, at that point I’m really upset, so I just hung up. I’m extremely disappointed, I didn’t receive accurate information/lacking communication with service department.I felt, I was taken advantage of. This email will be forward to proper channels. Billie Donna B

Anthony is the best! We are very satisfied with your service and professionalism .

Kyle was very helpful and easy to work with.

It’s unheard of the Dodge doesn’t make the part I need So I look on eBay find one and your tech is unable to Program the part do to it being used What a mess I am unsure what I am going to do

Joe was great, kept me apprised on my vehicle every step of the ways.

Great Service

John went above and beyond

Joes the best service advisor I have worked with. He is responsive, considerate of your time, and does not try to sell you extra things you do not need

Everything went as planned. Thank you

Kyle is the best! Got me in & out With great customer service. I think the customer service with Kyle is Ali e and well at airpark dodge!!! Thank you

Great service

He was awesome

Anthony and the entire team at Airpark always give exemplary service! Thank you for your help.

Dropped my car off at my appointment time of 3pm Monday for an oil change and a suspension inspection. By 11am Tuesday I had not heard anything. After calling in I found out my car had not even been looked at and the oil change had not happened. I went ahead and picked up my car with no service done. Frustrated that I had to take time out of my work days to take my car in after scheduling an appointment just for nothing.