Berkshire Hathaway Automotive Group

Great service by Joe Acevedo

Kyle is the absolute best. Had a problem with my TRX and when they went to fix it they were faced with some serious adversity and he made sure that I was taken care of in the best of ways and got my truck back to me in a very timely manner. Put me in a loaner car and made the whole annoying process of my truck needing work very seamless and easy.

Greyson was great. He’s very thorough

Fast, efficient and cordial

Joe was excellent again. I appreciated his communication and attentiveness.

Great service and kept me informed throughout the process

Always responds in a timely manner to all phone calls or messages. Asks questions of customer’s concerns to try to exact the issue to aid the tech. Explains findings to customer in understandable terms. He’s a keeper!!!

Richard Small truly stands out as a remarkable service manager, and my recent experience with him at the Jeep service center has been nothing short of exceptional. From the moment I entrusted my vehicle to him, Richard demonstrated an unparalleled level of professionalism and dedication. His communication skills were outstanding, ensuring that I was fully informed and comfortable with the service process every step of the way. He made it a point to explain the necessary repairs and maintenance in a clear and concise manner, which greatly helped in understanding the work being done on my Jeep. This level of transparency is rare in the industry and greatly appreciated. Moreover, Richard’s attention to detail and commitment to customer satisfaction were evident throughout my interaction with him. He went above and beyond to ensure that my vehicle was serviced to the highest standard, addressing all my concerns and answering any questions I had with patience and expertise. The trust I have developed in Richard is a testament to his exceptional service and the care he takes with every vehicle. His ability to make customers feel valued and reassured is truly commendable. Without a doubt, I would trust my Jeep with him again in the future, confident in the knowledge that it is in the best possible hands. In an industry where customer service can make or break an experience, Richard Small shines as a beacon of excellence. His dedication, expertise, and outstanding communication skills set him apart as a top-tier service manager. I wholeheartedly recommend Richard to any Jeep owner looking for reliable, high-quality service for their vehicle.

Fast and great service!

Joe is great to work with!

Greyson provided excellent customer service. Friendly, efficient, and got the job done right.

Greyson was great!

Our jeep with roughly 2000 miles on it had a coolant leak. I brought the jeep in to service for repair and service had our jeep for over 2 weeks waiting for hose/coolant line. Neither should have happened.

kyles great!!

I purchased my truck at your dealership on 2022 and brought it back for service anticipating that since I bought it at your dealership, I would have a good experience being that it’s a first time I brought it in for any issues unfortunately was very disappointed with the service department, customer service and the fact that they had my truck for seven days and did nothing to diagnose the issue. I didn’t get a loaner I didn’t get a rental and I didn’t even get a call to get an update I had to call for an update cause the service man did not bother to call me to at least give me status. I had to go pick up my truck and take it to a different dealership I regret taking my vehicle to your dealership, I hope that you guys make it changes in your service department as of now I will be taking my business elsewhere

Best Customer Service Experience!

Anthony is the best

John was very courtesy and helpful and patiently addressed my concerns. Sincerely Fred M

Always superior service w/ Kyle

It was a pleasure having Richard Small assist me with my vehicle. I will not hesitate to utilize him again.