I was ever so pleasantly surprised at how awesome my experience was with everyone and everything related to my vehicle service.
We live in a world we mostly get complaints and rarely acknowledgement of a job well done so please let this be one of those!
Thank you!
3/8/2025
Maria Corina. VERIFIED CUSTOMER
Julie makes sure that her customer is satisfied and She is very honest .
She always try to accommodate me in my convenient time
3/8/2025
Mario M. VERIFIED CUSTOMER
Fast and friendly service
3/8/2025
Daniel W. VERIFIED CUSTOMER
Once again, Norm Reeves Hyundai / Genesis exceeded expectations on my visit! Keep up the excellent hospitality and service Fellas!!!
3/8/2025
William W. VERIFIED CUSTOMER
Everything was done efficiently.
3/8/2025
Snyder (. VERIFIED CUSTOMER
Q is the best
3/8/2025
Ah'Leah C. VERIFIED CUSTOMER
Very fast service and excellent attention to detail. Thank you again!
3/8/2025
Candice W. VERIFIED CUSTOMER
I feel like it was done in a hurry, and after request no airfreshner or scent sprayed, my car overwhelming scent. I broke out in hives and have a awful headache even driving with the windows open.
I have had my car cleaned there before and no issue.
3/8/2025
Kimberlee K. VERIFIED CUSTOMER
When I got in my car after the service, it smelled quite bad. I had to leave the windows down to air out the car. Also, after I left, I noticed that someone ripped a piece of plastic/insulation (I’m not even sure what it’s called) off of the bottom of my car. I will be sending pictures separately.
Also, I had $16 of “misc chrgs” that were on my bill that was not explained anywhere on the bill. When I asked about it, I was told they were “shop charges.” I don’t know what that means. Please consider adding a line item and explanation to your invoice.
3/8/2025
Michele B. VERIFIED CUSTOMER
Thanks
3/8/2025
Cindy P. VERIFIED CUSTOMER
Connor was pleasant and professional. He asked questions about my car, requested that I email him the video, and kept me informed about what was happening with my car. Overall A+ customer service. Nice job, Connor.
3/8/2025
Sarah T. VERIFIED CUSTOMER
Excellent service as always!
3/8/2025
Pam N. VERIFIED CUSTOMER
On time service. Nice people at the check in area
Waiting room clean and light. Other cold drinks besides water
Would be a suggestion. Thanks.
3/8/2025
Michael M. VERIFIED CUSTOMER
Very grateful for the services at Clinton Auto group Thank you very much
3/8/2025
Jason A. VERIFIED CUSTOMER
I had a check engine light come on last week and found a recall as I scheduled the service. Brandon was courteous and supplied me with a loaner vehicle to use throughout the day. The repairs were done later that afternoon. The whole process was smooth and efficient.
3/8/2025
Shirley G. VERIFIED CUSTOMER
Mitch, thank you so much for your assistance. It's nice when management makes themselves available to customers.
3/8/2025
Bruce E. VERIFIED CUSTOMER
Communication and updates with Branden were not good! When finally Mitchell became involved it was much better! 10 days for that car to be returned! John, the sales manager I dealt with too tried very to get communication going! End of story!
3/8/2025
Rita G. VERIFIED CUSTOMER
Satisfied thank you!
3/8/2025
Zachary C. VERIFIED CUSTOMER
Philip was so great to work with! Appreciated his service and kindness.