They didn't say anything about the car when I picked up my car. I just wanted to know that it was any problems or not. And they didn't wash my car as the other dealer did.
I was disappointed.
3/29/2016
EDWARD P. VERIFIED CUSTOMER
Thank you Nichole, you and the team are always thorough. Thank you for your dedicated service.
Ed Perez
3/29/2016
Victor V. VERIFIED CUSTOMER
Professional and courteous staff advisor Hong Ly very thorough on work that would be done and reviewed work that was performed upon pick up of vehicle thank you for the awesome service and experience I will continue to bring my vehicle here for all and future services thank you Hong.
3/29/2016
DAVID G. VERIFIED CUSTOMER
It was great I was attended professionally and overall it was great
3/29/2016
Wharren C. VERIFIED CUSTOMER
Hong Ly was very professional, respectful, courteous and nice. She explained to me what my car needed and she was very clear. Would love doing business with her again.
3/29/2016
Gabriel D. VERIFIED CUSTOMER
Keep it up.
3/29/2016
Hai V. VERIFIED CUSTOMER
I came at 3:50 pm on Monday 3/28/16. Nobody was waiting. The guy who helped me took more than 30 mins to just sign me in. When helping me, he left his desk and went talking to another guy for 10 mins. Then he came back said he sorry. And took another 15 mins to sign me in while talking on his cellphone. Even I told him that my wife and my 6 yrs old daughter waiting outside, he didn't care. I feel he didn't care about my business. I left at 4:36pm. Bad experience!
3/29/2016
Tom B. VERIFIED CUSTOMER
Friendly
3/29/2016
Greg D. VERIFIED CUSTOMER
Yes great service
3/29/2016
Mark S. VERIFIED CUSTOMER
Hong Ly and Lisa Rincon are the best!
3/29/2016
Dreane S. VERIFIED CUSTOMER
I requested that the shuttle bring me home. I had to sit there 1-1/2 hrs. and was never called for the shuttle. I think the man that checked me in did not put me on the list for the shuttle.
3/29/2016
Alessandra L. VERIFIED CUSTOMER
Fast service, friendly staff! My service advisor answered all my questions.
3/29/2016
Phong H. VERIFIED CUSTOMER
Piercey toyota is good place I thought when my car had problems .especially I don't have to waiting for longtime for wite up the r.o.Hong. ly is a good advisor aldo .that she helping me to answer any questions about my car which one I don't know about it...any way I will come back for service and will see her...thank alot for take care good my car from piercey toyota . ..I strongly recommend my family car come to piercey toyota for service .
e
3/28/2016
Syed A. VERIFIED CUSTOMER
Great customer service
3/28/2016
David E. VERIFIED CUSTOMER
Overall a great experience considering I didn't have an appointment.
3/28/2016
Guoping C. VERIFIED CUSTOMER
The voice mail told me to pick up the car before 6:30. but it actually closed at 6. I left all the keys with my car key. so I am not able to enter my house. I borrow a ladder from my neighbor to climb to the yard but my palm is badly injured during climbing. the next day I went to pick up my car but they did not give me a report and comment on the car condition.
3/28/2016
Leticia V. VERIFIED CUSTOMER
Had an appointed and waited 3 hours for an oil change and all weather mat installation. After three hours I expected everything to be done, but I was wrong. As soon as I got home I realized the all weather matts were never put into my car. I had to call the service department about four times, and were no help so I had to drive all the way back to get my mats since the paper work stared they were "installed".
3/28/2016
Nolvia G. VERIFIED CUSTOMER
Very Satisfied
3/28/2016
Aida V. VERIFIED CUSTOMER
Dexter was always very attentive and friendly.
Thanks Dexter for always taking care of me and my baby "Camry" - Happy Easter !