Terrible service by Jazz did not call me twice to help facilitate me picking up my car. Instead did nothing leaving me to stress over if my ride back to Toyota was even showing up at my work. The ride was late 25 mins and he knew I was working and said it would be no problem, he llied, did not follow through and take care or me and my car!!!
The cars "new" tires are dirty with red and yellow dots all over them. Rims are marked. The service and dirty new tires was awfully and unacceptable!!! I felt angry and ripped of for paying $731 for a **** product and horrible serive. This should not be tolerated by any future customer!!!
11/30/-0001
Edward W. VERIFIED CUSTOMER
Completely impressed with the service. Service technicians are extremely professional and knowledgeable.
11/30/-0001
NEIL P. VERIFIED CUSTOMER
Outstanding service, made room for me !
11/30/-0001
Thach T. VERIFIED CUSTOMER
Very good
11/30/-0001
JAVIER M. VERIFIED CUSTOMER
Muy bueno me gusto el trato
11/30/-0001
Eric N. VERIFIED CUSTOMER
The waiting was a little bit too long.
11/30/-0001
Sharon M. VERIFIED CUSTOMER
Great customer service....the only good customer service I have recieved here in a year! Thank you'
11/30/-0001
Suzanne A. VERIFIED CUSTOMER
Just keep doing what you're doing as you do it so well. You set the standard that few can match. We live a half mile from The Cerritos Auto Row where there's a large Honda dealership. They need to be trained by the Staff from Honda World. Everyone at Honda World gives the very best customer service. We are never disappointed
11/30/-0001
Amanda G. VERIFIED CUSTOMER
Awesome customer service!
11/30/-0001
RON D. VERIFIED CUSTOMER
You-all did great. Got me in quickly and got the work needed done. Couldn't ask for anything better.
11/30/-0001
JOSE C. VERIFIED CUSTOMER
We are happy to have the excellent team from ford gosch in hemet ????
11/30/-0001
David C. VERIFIED CUSTOMER
Great service as always. I like that as a customer you keep informed throughout the process. Keep the good work!
11/30/-0001
Danilo F. VERIFIED CUSTOMER
I didnt have to wait long for service. Mr. Mauricio Flores helped me and explained everything about your programs. Got my car back on time as pointed out by Mr M Flores. Very pleasant experience. Thank You Piercey Toyota.
Dan Fabia
11/30/-0001
ANDREA L. VERIFIED CUSTOMER
Problem diagnosed efficiently and in a timely manner! Got a ride home while car being serviced. Everyone was friendly and polite! Great service from Brian and Jeremy the driver!
11/30/-0001
Joan B. VERIFIED CUSTOMER
Great
11/30/-0001
KRISTINA L. VERIFIED CUSTOMER
David was a great help and every staff there was great and social loved the atmosphere and energy
11/30/-0001
STELLA L. VERIFIED CUSTOMER
Your service advisor, Jim Marsh is always friendly and knowledgeable. I am completely satisfied with his job.
11/30/-0001
DAMIAN C. VERIFIED CUSTOMER
I always have a great experience. Nicole is great. She always makes sure I am informed of what is needed for my car. Very personable and friendly. Always a pleasure to speak with.
11/30/-0001
Danny A. VERIFIED CUSTOMER
When contacted about the car being ready,it wasn't. After rushing to pick up car, I still had to wait an additional 1hr for service on car to be completed.