Very clear communication and great attention to detail.
3/7/2025
Evelyn U. VERIFIED CUSTOMER
Javier did a great job and is an awesome customer service oriented employee. He deserves a raise.
3/7/2025
Maria C. VERIFIED CUSTOMER
Viviana provided me with excellent customer service throughout the time my car had been in service with Honda HB.
She was completely transparent with the progress of the service, even when she had to communicate the news on the delay in my pickup day due to the damage from the installation of the latch.
She was also very empathetic about my news when the car loaner got towed at my apartment complex and was with me throughout that process.
She delivered the good news that I could pick up my car today.
She has been professional and courteous.
I’m very satisfied with her service.
Thank you, Viviana.
3/7/2025
Min T. VERIFIED CUSTOMER
She is a great service advisor. She finished by car in less than 30 minutes. What a great person I am very happy.
3/7/2025
John S. VERIFIED CUSTOMER
My service provider John was very attentive, knowledgeable and helpful and made my experience very pleasant.
3/7/2025
Phillip H. VERIFIED CUSTOMER
Awesome service
3/7/2025
Isemanie E. VERIFIED CUSTOMER
I am satisfied with the work thank you.
3/7/2025
Jan L. VERIFIED CUSTOMER
First time I had Dianna. Impressed with her knowledge and professionalism
.
3/7/2025
Young C. VERIFIED CUSTOMER
I didn’t realize that your service to send the customer back home after dropping off is one way, next time I should be prepared.
3/7/2025
Miguel O. VERIFIED CUSTOMER
Luis prado was very detailed and accommodating. Thank you
3/7/2025
Park K. VERIFIED CUSTOMER
Good service and desk.
3/7/2025
Margarite D. VERIFIED CUSTOMER
Sal was great!
3/7/2025
Brendan E. VERIFIED CUSTOMER
Impossible to reach, did not return calls, did not notify when tires we had ordered and paid for three weeks ago were in, blamed Parts Department for this. Not returning calls after talking with operator and leaving voicemail delayed pickup by several hours vs when, with a call just before the payment text came, we likely could have picked up earlier in day. I do not want this service advisor in future.
3/7/2025
Leroy C. VERIFIED CUSTOMER
He was awesome. Very helpful will bring all my business here
3/7/2025
Maria C. VERIFIED CUSTOMER
Very accommodating
3/7/2025
Jose G. VERIFIED CUSTOMER
Yes very sastisfied
3/7/2025
Rodrigo L. VERIFIED CUSTOMER
Trevor went above and beyond to ensure all my needs were met, showing exceptional professionalism and attention to detail throughout the process. His knowledge and responsiveness made my experience seamless, and I truly appreciated how he took the time to understand my concerns and provide tailored solutions. It's rare to find someone who is so dedicated to providing excellent service, and Trevor definitely exceeded my expectations. I will certainly be returning and recommending his services to others!
3/7/2025
Evanicio C. VERIFIED CUSTOMER
Great customer service. Edward took time go over the repair in detail explaining the importance of the service.