My truck is still rattling but iam gonna take it somewhere else because I feel as though my concerns are not being met. I will never buy another vehicle from everette. My previous advisor dub berke is a phoney he doesn't care about people it's just a paycheck for him.The loaner people are not courteous as well.
8/20/2020
Opal C. VERIFIED CUSTOMER
I sat in the customer waiting area for 2 1/2 hours waiting for an oil change. And tire rotation. I requested a replacement vanity mirror for driver’s side. However all I need is the door flap. I think they were looking for an outside mirror- which they didn’t have and was back ordered. Price quote was 220.00 .. Someone dropped the ball. You would think that someone would relay to the service tech - that the part wasn’t in stock- that being said even though it wasn’t the part I needed and I could have been on my way. During the time I sat in the waiting area for that long—Not one person offered to check on what type of services I was there for. This has never happened before. I know that you are busy- I was very disappointed . Ronnie Everett is the very reason I came to Everett. I wasn’t charged for my oil change.
8/20/2020
Lynnie S. VERIFIED CUSTOMER
All went well.
But
I did notice several of the Everett employees were walking around and NOT wearing masks. This did make me somewhat uncomfortable. I am a recent chemo and radiation patient and my immune system has been compromised.
8/20/2020
Judy F. VERIFIED CUSTOMER
Always appreciate Seth’s help and service!
8/20/2020
Duane E. VERIFIED CUSTOMER
We are always satisfied with the level of concern for solving any issue with our car. Thanks for your dedication to your customers.
8/20/2020
Rodger P. VERIFIED CUSTOMER
Great service
8/19/2020
Benard M. VERIFIED CUSTOMER
Professional service
8/19/2020
Cynthia D. VERIFIED CUSTOMER
Great service as always
8/19/2020
Bawana H. VERIFIED CUSTOMER
Everything was good as always.
8/19/2020
Christine H. VERIFIED CUSTOMER
I made an appointment so I would not have to sit there for almost 3 hours. People came after me and left before me. Then I witnessed Mason driving my truck recklessly which I did not appreciate. Normally I get very good service but this was not the case today.
8/19/2020
Karen W. VERIFIED CUSTOMER
They were fast and efficient even washed my car and got my shiny wheels cleaned.
8/19/2020
Chad C. VERIFIED CUSTOMER
Cory, thanks for taking such great care of me... Everytime I'm at Everett. I really appreciate the service and professionalism you show.
8/19/2020
Jeffrey P. VERIFIED CUSTOMER
Quick and easy, well done.
8/19/2020
Dennis B. VERIFIED CUSTOMER
Excellent
8/19/2020
Jimmie A. VERIFIED CUSTOMER
Treated with courtesy
8/19/2020
Rose F. VERIFIED CUSTOMER
Seth always takes care of me.
8/19/2020
Henry B. VERIFIED CUSTOMER
Thank you.
8/19/2020
Charles H. VERIFIED CUSTOMER
Awesome people and service!
8/19/2020
Douglas B. VERIFIED CUSTOMER
Matt is an excellent service advisor, all my service needs were met.
8/19/2020
David S. VERIFIED CUSTOMER
Call days in advance to set appointment communicated the problem with my vehicle gave the last eight digits of VEN# was told the part was in stock and cost with labor was $374. I arrive On time for the appointment. After the oil change I was call up to Discussed the new price over $500 now and the part was not in stock it takes me 1 1/2 hr one way. FOR AN OIL CHANGE. no no no!!! i set an appointment to have my truck fixed my back door will not lock and I have two kids.
Now it is not all about the Price some of it is but I was told you had the part. So 6/12 hr was wasted on an oil change. That **** I needed it fixed and still do. Probably will not be back to this GMC First bad Experience at GMC. ****