This is not a reflection on Matt Phipps and it’s not a reflection on Everett GMC but I bought a new Sierra last year and it’s been in the shop multiple times with a radio issue that can’t seem to be solved. It has had multiple new radios installed as well as an amplifier during my last trip and it started messing up about 2 hours after I picked it up again. Matt and the service department have tried to resolve the problem and have been nice to me so I have no complaints against them. I also like the truck very much except for the entertainment system. I’m about to the end of my rope!
2/26/2021
Calynn D. VERIFIED CUSTOMER
Yes, completely. Thank you
2/26/2021
Steve W. VERIFIED CUSTOMER
It took almost 2.5 hours for an oil change, but the concerning part was during the 2.5 hours of waiting in your lobby and the many people that sat down and got up, not one person sanitized or cleaned a chair. I would think that would be important in the current COVID climate.
2/26/2021
Chad C. VERIFIED CUSTOMER
I haven't been thrilled with two major repairs on a 2017 Acadia Denali, but your service team is terrific.
2/26/2021
Jeremy H. VERIFIED CUSTOMER
Matt was very helpful during the process of getting my vehicle repaired. The technician did an excellent job getting my truck in and out in the same day.
2/25/2021
Cynthia D. VERIFIED CUSTOMER
Always great friendly service.
2/25/2021
Janet W. VERIFIED CUSTOMER
Dillon and the rest of the team were very thorough and considerate of my working at home. I just got in from driving it and it seems to be performing well now! Thanks!!
2/25/2021
William P. VERIFIED CUSTOMER
Very satisfied.
2/25/2021
Chella S. VERIFIED CUSTOMER
Always a great experience at Everett. Just a little disappointed that this car has had so many issues but y’all have take care of it each time. ????
2/25/2021
Steve T. VERIFIED CUSTOMER
Good people, always treated great
2/25/2021
Joseph P. VERIFIED CUSTOMER
Great service and quick turn around
2/25/2021
John D. VERIFIED CUSTOMER
Matt was very knowledgeable and helpful as were your other employees that in was in contact with. Excellent service experience.
2/25/2021
Kreth V. VERIFIED CUSTOMER
Always satisfied with the service on my truck I do feel however that the price to service my transmission was a little excessive! I have purchased my last two trucks from your dealership and will soon be in the market to trade again.
2/25/2021
Wanda A. VERIFIED CUSTOMER
Good at job
2/25/2021
Bridget C. VERIFIED CUSTOMER
Matt is always helpful
2/25/2021
John Limozaine. VERIFIED CUSTOMER
Very pleased with the experience
2/25/2021
Claude C. VERIFIED CUSTOMER
I have been using Everett for years and this is the first time I left truly disappointed in the service experience.
2/25/2021
Robert Rohmer. VERIFIED CUSTOMER
Excellent customer service, great knowledge of the products, and a super speedy turn around. What else can you ask for?! 10/10 would recommend.
2/25/2021
Terry F. VERIFIED CUSTOMER
corey Mitchell is the best adviser I have ever had! thank you corey for taking care of me