Disappointing. I have bought several vehicles here and have used the service department several times over the years. It used to be top notch and a place I sent all of my friends and family when they were looking for vehicles. Unfortunately that opinion has been greatly altered after this experience with my service writer.
9/21/2020
Kaylee T. VERIFIED CUSTOMER
I made it to get an oil change at 12:30 and I did not leave the dealership until after 3:45 pm. I traveled from Monticello to get it serviced in hopes of enjoying a nice day outing but spent half of my day sitting outside waiting over 3 hours! I asked about what happened and the guy who waited on me had went to lunch without doing what he needed to do to get my vehicle in line. Several people who came after me left way before I did. Completely dissatisfied.
9/21/2020
Anabell Martinez. VERIFIED CUSTOMER
Thank you
9/21/2020
David L. VERIFIED CUSTOMER
My initial reason for bringing in my daughter’s car was a headlight replacement. She bought the car a couple of months ago and it has also been leaking oil.
It was decided that we do an oil change to see if the oil filter was causing the problem. We’ll see. When I gave the car back to my daughter there were a couple of oil spots under the car but not anything like it was when I first took it into service.
Otherwise, great job.
9/20/2020
Daron F. VERIFIED CUSTOMER
Always great service at Everett Service Dept
9/20/2020
Holly K. VERIFIED CUSTOMER
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9/20/2020
Jennifer L. VERIFIED CUSTOMER
Thanks so much!!
9/20/2020
Jeffery T. VERIFIED CUSTOMER
Great service. Professional, personal, just a great experience.
9/19/2020
Jay V. VERIFIED CUSTOMER
Cory in service was exceptional and the turn around on the repair was quicker than expected.
9/19/2020
Helen A. VERIFIED CUSTOMER
Seth Evans made me feel important and he took care of me right away
he made me feel confident that my car would be taken care of
So I had a wonderful experience at Everett Buick
Thanks Mr Evans.
9/19/2020
Vicki H. VERIFIED CUSTOMER
The waiting area is too noisy. Either have a tv playing or music. Not both. I had a headache by the time I left. Service guys were great though!
9/19/2020
Nathaniel T. VERIFIED CUSTOMER
Bro Matt was very nice and honest and kept me update on my vehicle stays
9/19/2020
Cristal E. VERIFIED CUSTOMER
Cory always does outstanding work and is professional and courteous. Cory cares about us.
9/19/2020
Brett L. VERIFIED CUSTOMER
Service advisor was extremely helpful!
9/19/2020
Devin T. VERIFIED CUSTOMER
Good job
9/19/2020
Frank F. VERIFIED CUSTOMER
Appreciate all Seth did to get my truck fixed.
9/19/2020
Jay H. VERIFIED CUSTOMER
Great dealership with great people. Looking forward to picking up my new GMC from Everett in late October. Will be our 4th one from them. Would not buy anywhere else.
You guys at GMC need to get then some inventory!!!
9/19/2020
Katy H. VERIFIED CUSTOMER
Seth is always so wonderful to work with. He always takes the time to explain the situation to you, how long it will take, and makes sure you are taken care of. Thank you Seth for all you do!