Jose was able to answer all my questions and concerns. He was very knowledgeable and very professional.
11/14/2023
Lisa P. VERIFIED CUSTOMER
They failed to reset, an indicator light after fixing my oil change, and tire pressure. They had my car for 2.5 hours. Should not have been overlooked!
11/13/2023
Ron S. VERIFIED CUSTOMER
Excellent customer service, speedy work
11/12/2023
Tom S. VERIFIED CUSTOMER
Steven was great! He was very knowledgeable on explaining each recommended repair!
11/11/2023
Lily Z. VERIFIED CUSTOMER
Yes
11/11/2023
Maria V. VERIFIED CUSTOMER
Well explained details on the service provided. Nice friendly respectful employee/s.
11/11/2023
Cindy O. VERIFIED CUSTOMER
Kelli deserves 5 stars!
11/11/2023
Doug B. VERIFIED CUSTOMER
Nick is great!
11/10/2023
Michael K. VERIFIED CUSTOMER
Excellent service and communication, thank you
11/10/2023
Deborah D. VERIFIED CUSTOMER
Always happy with service that I receive from check in to check out.
11/10/2023
Carolyn L. VERIFIED CUSTOMER
Steven Weathers went above and beyond when providing service for my RDX. He is knowledgeable, considerate and thoughtful. His customer service is the reason I will bring my RDX back to McGrath in Libertyville.
11/10/2023
Mary Kay. VERIFIED CUSTOMER
I am currently on FMLA before my surgery 22/30. I don't know when I will get paid again. I was surprised my oil change was $100. I saw $14.95 coupon for synthetic oil change as Libertyville Auto Nation. I believe this was $20 higher than what I paid last May.
11/10/2023
Kenneth V. VERIFIED CUSTOMER
Excellent service as always Nick is always great to deal with!
11/10/2023
Catherine H. VERIFIED CUSTOMER
I had an excellent service experience with Jose! I will request him again!
11/10/2023
Dulce O. VERIFIED CUSTOMER
Jose was extremely helpful and listened very intently when I was bringing up my car issues. He took time explaining the various options for work that was beyond my budget but that needed to get done. He made feel secured in the repairs my car needed and he also worked with my schedule and transportation needs. He went above and beyond to provide excellent customer service.
11/9/2023
Vinu M. VERIFIED CUSTOMER
Steven is a great service person in Acura Libertyville. Always listen carefully & give us a great suggestion to fix issues. So polite, respectful & knowledgeable. Great job Steven! Thank you so much for your great service!
11/8/2023
Caroline D. VERIFIED CUSTOMER
Steve was great and made sure that what I needed was covered under warranty beforehand like i requested. Got me in and out in a timely manner, provided a loaner car so I don't miss any time at work and was a pleasure to work with. Great customer care. Now my seat heater is working well just in time for the winter. Thanks Steve and Jose!
11/8/2023
Jeremy B. VERIFIED CUSTOMER
Steven was great, along with the gentleman with him. Forgot his name, apologies.
11/8/2023
Charles Y. VERIFIED CUSTOMER
Thanks
11/7/2023
Christine R. VERIFIED CUSTOMER
Jonathan was extremely friendly and courteous. He set expectations related to timing and provided updates while I waited for the service to be completed.