Nick was supposed to call me back during the week and nothing, I called Friday around noon asking to speak to him and was told the messaged would get relayed to him. I have yet to hear from him and it’s 5:39pm on Friday.
10/2/2020
Ellen C. VERIFIED CUSTOMER
I love Nick. He is a big reason I just bought a New Acura yesterday!
10/2/2020
Jason R. VERIFIED CUSTOMER
My service guy was great! Super friendly and went over everything with me. He was great with me and my dog who came with me. The car was done earlier than even quoted.
10/2/2020
Jeanne B. VERIFIED CUSTOMER
Personable professional and thorough
10/1/2020
Miguel G. VERIFIED CUSTOMER
Juan Ortiz it’s very kind person it was a very nice experience getting my oil change done at McGrath’ Acura Libertyville
10/1/2020
Michael D. VERIFIED CUSTOMER
Excellent service .. you guys are awesome
10/1/2020
Jonathan W. VERIFIED CUSTOMER
Nick has been helping us with service for years. Very knowledgeable and very helpful. I appreciate the time he spends to explain what we need. Great job!!
10/1/2020
Howard S. VERIFIED CUSTOMER
Very professional. Was told car service would take 1 1/2 hours & it did. Showed me the old engine & cabin filters that needed replacement without being asked. Very satisfied.
10/1/2020
Roger B. VERIFIED CUSTOMER
Excellent job with service writing, loaner car, and keeping me informed during the process and closing out the bill.
9/30/2020
David K. VERIFIED CUSTOMER
service department did a good job in finding and eliminating my issue. I did like that you could previously go in after 5:00 pm to pick up the car and pay near the parts department. It is much more inconvenient to have to get there by 5. Drop off after hours works fine for me but obviously need to be there to pay and prefer to go after my own work hours.
9/30/2020
Myrna A. VERIFIED CUSTOMER
Thanks Nick for your service
9/30/2020
Charles K. VERIFIED CUSTOMER
Fast service.
9/30/2020
Greg H. VERIFIED CUSTOMER
Nick is completely trustworthy and a true professional. I have scheduled numerous appointments with Nick and have never had an issue. In fact, the reason I decided to purchase my tires from McGrath Acura Libertyville is because of Nick.
9/30/2020
Susan L. VERIFIED CUSTOMER
Complete satisfaction. McGrath Acura customer service is above anything I’ve ever experienced. I am very impressed.
9/30/2020
Shelby T. VERIFIED CUSTOMER
Nick worked very hard to address my concerns.
9/30/2020
Aleksandr I. VERIFIED CUSTOMER
All good
9/29/2020
Bruce M. VERIFIED CUSTOMER
Great service experience
9/29/2020
Anita S. VERIFIED CUSTOMER
Anthony was top notch and gave the best service one can ever expect.... is one of the many reasons why I like doing business with McGrath because you always have the best people working for you
9/29/2020
Bertel O. VERIFIED CUSTOMER
Everything went very well. I needed an A16 service and did moat of it myself. I just needed the rear diff oil changed. Nick set it up for a labor only job, was in and out it 20 mins. All good.