Microphone is not working correctly. Ron explained that lots of people complain about this. Ron said he would notify Acura corporate. He did not write up this issue on my paperwork.
I came in for a software fix -- emissions recall on the 2020 RLX hybrid -- that got done and recorded on my paperwork-this was what Bruce had called me for.
There has to be a fix for the microphone issue.
Please reply.
Best regards, Arlene & Tony.
9/18/2020
Megan B. VERIFIED CUSTOMER
Beautiful job well done by you guys! I was in and out pretty quick and when I checked my car, I realized my floor matts were cleaned! I Was super happy, thank you guys!!
9/17/2020
Janet I. VERIFIED CUSTOMER
Nick was my service tech. He was great. Always takes time to explain things & very knowledgeable. I feel when Nick is my service rep. I'm always in good hands.
9/17/2020
Mara S. VERIFIED CUSTOMER
Service was great it given that I was prompted to have to come in due to emissions problem notification I would have expected Acura to cover the $90 cost for these seemingly inconvenient and non-critical evaluation, is specially given that I have been a loyal McGrath Acura service customer for years. Otherwise staff was courteous and helpful.
9/17/2020
Manav R. VERIFIED CUSTOMER
Awesome service experience! Couldn’t ask for more
9/17/2020
Alexander M. VERIFIED CUSTOMER
Fantastic service from beginning to the end.
9/17/2020
Angelica C. VERIFIED CUSTOMER
Nick is awesome service is the best nick always let me use my coupon to save a little more
9/17/2020
Fred F. VERIFIED CUSTOMER
Great job! Tony is the best!
9/16/2020
James L. VERIFIED CUSTOMER
Nick is always very professional & accommodating!
9/16/2020
Julio B. VERIFIED CUSTOMER
Love the service Dept. I drive from chicago loop and I have no problem driving 45 min for peace of mind. Thank you!
9/16/2020
Robert W. VERIFIED CUSTOMER
I always love having Nick. He has so much knowledge and experience. He also is so respectful to everyone!!!!
9/16/2020
**** W. VERIFIED CUSTOMER
Nick was very professional and helpful with the questions I had regarding my car.
9/16/2020
Marianna T. VERIFIED CUSTOMER
As always service is exceptional.
9/15/2020
Irene U. VERIFIED CUSTOMER
It was a new experience to be treated so well and quickly at a dealership. I felt welcomed instead of being a nuisance.
9/15/2020
Daniel R. VERIFIED CUSTOMER
Always have loved the service at Acura of libertyville.
9/15/2020
Wanda M. VERIFIED CUSTOMER
Fast and efficient
9/14/2020
Tyisha J. VERIFIED CUSTOMER
Not great want never come back
9/14/2020
Sarune B. VERIFIED CUSTOMER
Everything about my visit was top notch. Nick seemed ready for me when I got there, got the car in quickly with minimal fuss, the job was done sooner than his time quote, and he got me checked out quickly as well. Perfect service.
9/13/2020
Patricia B. VERIFIED CUSTOMER
Have only bought my cars from your dealership. Great service and always fair prices.