Service dept. Was easy to deal with, price quotes was price charged, vehicle was done on time, and Nick did a great job. From the time I spoke to him on the phone til picking up the car, everything was smoothe, and I'll use again.
5/28/2020
Tracy K. VERIFIED CUSTOMER
Best service ever!
5/28/2020
Graciela B. VERIFIED CUSTOMER
Great customer service and appreciate the loaner provided. Thank you!
5/28/2020
Dennis H. VERIFIED CUSTOMER
A small point. Do not tell a guest they are getting something, but then don’t give it.
When Nick brought the paperwork to bring to the cashier, he said the car was being washed. That didn’t happen.
5/27/2020
Mark K. VERIFIED CUSTOMER
Nick is a great asset for your organization.
5/27/2020
Deborah D. VERIFIED CUSTOMER
Very quick and efficient
5/20/2020
Robert E. VERIFIED CUSTOMER
Super friendly and very thorough not just with me, but with other customers that were there at the time.
5/20/2020
Lily T. VERIFIED CUSTOMER
Hi Nick, this is Way and did not have time to test out air conditioner. My son drove it home from Acura and did not feel the coolness from AC. So I will test it tomorrow.
As from previous services Lily, Greg (son) and me always notices that the interior is feeling greasy steering wheel, gear shifter, door handles and old floor paper that Is wet smell.
Especially on this pandemic virus, I suggest that Acura Service Dept. needs to keep safety cleaning a must requirement.
We had to completely use bacteria wipes, wearing a mask and use rubber gloves to sanitize clean the interior and door handles...
Going forward I hope that Acura considers the effort that we did after service does not becomes this way and its time and costly to us to sanitize a greasy car.
Sorry! Way and Lily
5/20/2020
Christine H. VERIFIED CUSTOMER
Nick is so nice, professional, and a good communicator. I appreciate how he’s so pleasant despite the extra work these times are creating!
5/20/2020
Robert B. VERIFIED CUSTOMER
Nick was great
5/20/2020
Richard G. VERIFIED CUSTOMER
Nick was great. Very professional especially under unusual circumstances.
5/20/2020
Richard K. VERIFIED CUSTOMER
Problem explained& fixed
5/20/2020
Stanley T. VERIFIED CUSTOMER
Nick has always been very helpful with my needs, I can’t think of anyone else that I would prefer to work with. He always goes above and beyond.
5/20/2020
Alma R. VERIFIED CUSTOMER
Nick was a lifesaver!! And the guys who fixed my tire, finally, also. Thank you for more than rectifying the issue. Above & beyond customer service after several frustrating days.
5/19/2020
Pradeep K. VERIFIED CUSTOMER
Fantastic service. Nick took very good care of us.
5/18/2020
Nicholas L. VERIFIED CUSTOMER
Nick is a great service tech thank you
5/18/2020
Cheryl K. VERIFIED CUSTOMER
Nick was extremely helpful!, as always...I waited for my car and it was done sooner than I expected...I am extremely satisfied with the service from Nick and McGrath Acura...
5/18/2020
Paul M. VERIFIED CUSTOMER
Thanks every thing was excellent
5/17/2020
Ryan W. VERIFIED CUSTOMER
There is no reason to argue about a recalll that’s been going on. It should of been a different experience