McGrath sends me text message about service status and says I can reply to the text. But when I reply to the text I get no response.
Also, when I picked up the car and drove it home the power steering was maki g loud humming noise when I turned. I looked a saw that fluid was below the lower level. But is was just in for engine overhaul and belt changed. I thought this would have been checked.
12/11/2019
Tom L. VERIFIED CUSTOMER
As always, Nick L. was very responsive and pro active to my MDX service needs. Always kept in contact through servicing. Thanks Nick.
12/11/2019
Ellen C. VERIFIED CUSTOMER
Nick is outstanding. He is so nice to work with as he listens, checks into, and explains all things going on with my car.
12/11/2019
Patti S. VERIFIED CUSTOMER
Jason does a fantastic job. His attention to detail and commitment to providing excellent service is unparalleled in my experience with other dealerships. Thanks Jason..
12/11/2019
Mohammed S. VERIFIED CUSTOMER
Nick is a go to person, very informative. Serive is always commendable, He always take care of every detail that requires fix.My special thanks to Juan for always keeping the team to deliver as they committed.Overall excellent service.
12/10/2019
Robin M. VERIFIED CUSTOMER
Nick is fantastic, he's been servicing my vehicle since I got it over 7 years ago!
12/10/2019
Andrew E. VERIFIED CUSTOMER
I am very disappointed that the Bluetooth is the cause of draining my battery. I’ve serviced both my Acura cars through your team and when the Bluetooth went out, we had your team replace the Bluetooth and battery. If you google Acura, the Bluetooth is a known problem on all Acura cars and for your team to not convey that to customers, I feel disappointed because I trusted your team's expertise and honesty. It does not feel good to pay for new Bluetooth a few years ago and have to pay again to disconnect it because it is draining my battery. The service of disconnecting the Bluetooth should have been waived.
12/10/2019
Kevin G. VERIFIED CUSTOMER
Great as always. Thanks.
12/10/2019
Joseph B. VERIFIED CUSTOMER
Nick listened to our concerns and action was taken. Much appreciated!
I have not received a survey. I think my son’s email account is in your system. The email to be used for the survey is
Thanks!
12/9/2019
Kai Z. VERIFIED CUSTOMER
Jason is just great!
12/8/2019
Patricia R. VERIFIED CUSTOMER
We appreciate the convenience in taking us so fast and we’re very satisfied with the service.
12/8/2019
Cheryl K. VERIFIED CUSTOMER
Service was excellent!!
12/8/2019
Brian T. VERIFIED CUSTOMER
Great timely service!
Thank you.
12/7/2019
David M. VERIFIED CUSTOMER
Awesome service.
12/7/2019
Sia B. VERIFIED CUSTOMER
Everyone is always very friendly there and conscientious about good customer service!
12/7/2019
Kelly B. VERIFIED CUSTOMER
Nick is always helpful and thorough. Thank you!
12/7/2019
Laura S. VERIFIED CUSTOMER
Jason is always so polite and extremely kind! He remembered that I had kids and when I told him I needed to pick up my kids and I was in a time crunch he was extremely efficient and respectful of that- definitely made my car a priority!! He’s WONDERFUL! I highly recommend Acura in Libertyville and Jason’s excellent customer service is a huge reason why!
12/6/2019
Hithelil V. VERIFIED CUSTOMER
Fast service, great customer service, friendly, comfortable place to be.
12/5/2019
Russell G. VERIFIED CUSTOMER
The best car dealership I've ever worked with the
12/5/2019
Bobby C. VERIFIED CUSTOMER
He is very friendly and professional . Service definitely awesome.