Diagnosed the problem right away. In and out quickly.
11/14/2019
Linda F. VERIFIED CUSTOMER
Nick always goes above and beyond to help me.
11/14/2019
Michael L. VERIFIED CUSTOMER
A+ 11 out of 10. Great experience and the work looks terrific.
11/13/2019
Patrick S. VERIFIED CUSTOMER
Great service. Only Wish it was warmer so it could be washed. I’ll be back.
11/13/2019
Nijah D. VERIFIED CUSTOMER
Nick is always patient with explaining what services are needed. Always polite. Always kind....... and always PATIENT!!
11/13/2019
Alex R. VERIFIED CUSTOMER
Excellent staff
11/12/2019
Jody S. VERIFIED CUSTOMER
Everyone very nice and friendly.
11/10/2019
Ivan L. VERIFIED CUSTOMER
It’s a small detail, but if the vehicle is going to be washed and cleaned, the inside of the windshield should be clean and streak-free.
Other than that, everything was satisfactory. They even clipped my floor mats back into place which was my suggestion from my last service appointment.
11/10/2019
Steve V. VERIFIED CUSTOMER
Jason was great. Very detail oriented. Doesn't appear as if tires were rotated though. Thought that was part of the service I requested. Also, I think he stated they topped off the power steering fluid, but wasn't sure reading the receipts. If the droaning noise goes away (so far so good) then I know they did top off the fluid.
11/10/2019
Anna K. VERIFIED CUSTOMER
Nick is always great to work with!
11/9/2019
Michael D. VERIFIED CUSTOMER
Nick is amazing and is always helpful and thorough when I bring my car in for service. You have a great team at McGrath Acura in Libertyville
11/9/2019
Sara F. VERIFIED CUSTOMER
My experience at McGrath no matter what is ALWAYS great. Thank you for all you do
11/8/2019
Carmen A. VERIFIED CUSTOMER
Good service over all.
11/7/2019
Larry J. VERIFIED CUSTOMER
While we understand that glitches can happen, like our car not taking reprogramming, we would’ve appreciated more frequent updates, so we understand why “it’ll be ready in 15 minutes” turns into an hour.
11/7/2019
Krishna B. VERIFIED CUSTOMER
It was a please meeting Jason. His product knowledge and customer interaction skills are highly appreciated.
11/7/2019
Isabel B. VERIFIED CUSTOMER
Nick has always been kind, thoughtful and courteous! He is a true professional, I feel he acts in good faith.
I’ve always had an exceptional customer experience with all of your employees Luigi, Ben and Nick
11/7/2019
Wayne L. VERIFIED CUSTOMER
Always friendly and excellent service. I will complete the survey with high marks.
Thank you.
11/6/2019
Zita K. VERIFIED CUSTOMER
Professional. Politely
11/6/2019
Kelly B. VERIFIED CUSTOMER
Thank you so much! I love coming in for service. Easy as can be.
11/5/2019
Eric W. VERIFIED CUSTOMER
Nick my service advisor was great. I was supposed to have a mounted plug in for the wire harness for the hitch. I don't see even the regular style of wire harness that hangs down. Having this installed was part of the agreement when I purchased the Highlander.