Was told appointment would last.1-1.5 hours was there for almost 2.5 hours. Prices are too high, was promised a coupon but the offer was actually higher than the online coupon. The representative was nice, but probably will go to another service location closer to home
8/24/2019
Dawn R. VERIFIED CUSTOMER
Nick was great.
8/24/2019
Prashant C. VERIFIED CUSTOMER
Entire process is smooth from start to finish . Quality of service also appeared good . Keep up great work Nick & team !
8/24/2019
Jon E. VERIFIED CUSTOMER
Provided prompt and courteous service
8/24/2019
Tracy A. VERIFIED CUSTOMER
The shuttle service was EXCELLENT ... I thought they were suppose to vacuum car but that was NEVER DONE
8/24/2019
Sharon D. VERIFIED CUSTOMER
Always very good
8/24/2019
Monica N. VERIFIED CUSTOMER
First time when I was taking care by Scarlett. Very pleased with her service. Outstanding customer service. She went above and beyond to meet my expectations. Very professional. Good job!
8/24/2019
Janet I. VERIFIED CUSTOMER
Jason Rose is excellent, very helpful, explains everything in detail to you. It's been a pleasant experience dealing with the recall & the trips to the dealership 4 different times. Thank You Jason!
8/23/2019
Bill W. VERIFIED CUSTOMER
Today was my first time at your dealership. Scarlett was very helpful and very professional. She made me feel very comfortable and at ease. She kept me informed through the whole process. She was awesome!!!
8/23/2019
Deborah N. VERIFIED CUSTOMER
Everything was explained and done fairly. Jason was awesome
8/23/2019
Nora K. VERIFIED CUSTOMER
Scarlett is awesome
8/23/2019
Lindsay M. VERIFIED CUSTOMER
Took the car back to get washed again. Still has bird poop on it. If you're not going to wash it - don't tell me you are and waste my time.
8/23/2019
Georgia M. VERIFIED CUSTOMER
Nick in service is absolutely amazing !!! I have been coming into Acura for the past few years now and I feel like he’s family . He has always been so generous to my kids and I when we are in . I can’t say enough about the team of workers here. Everyone goes above and beyond to make our wait time go by so much smoother .
8/22/2019
Brittany . VERIFIED CUSTOMER
Nick had great communication and kept us posted on our vehicle through the entire process. Thank you!
8/22/2019
Susan P. VERIFIED CUSTOMER
Nick is always very courteous and professional. I sincerely trust his recommendations for any additional service recommendations.
8/22/2019
Eddie M. VERIFIED CUSTOMER
Great service over the phone and on-site. Great waiting area and great to have water coffee and snacks for the service waiting area. Much appreciated. Those details go a long way.
8/21/2019
Cynthia J. VERIFIED CUSTOMER
Nick did a great job and represents your organic very very well! Thank you Nick