DCH Acura of Temecula Auto Repair Service

new to the area and wondered where i would take my Acura for good service. Really appreciated i was able to get a loaner while they worked on my car. Friendly professional crew, thank you

As Always

Very good customer service,

Great service.

Yes

During replacement of my car battery, tech did a complete car inspection. During inspection, they turned on windshield wipers for testing and sprayed washerfluid. The washer fluid on windshield was not wiped off and fluid also sprayed all over passenger side window, sunroof window, trunk & top of rear spoiler, leaving hard white water spots & stans on windows and paint. My cars paint is black so when washer fluid was not wiped off, it dried up and is more noticable on black paint. I will now have a hard time trying to wash off white washer fluid stains & hope I dont scratch the black paint in any way. I will likely have to wax/polish trunk & spoiler to get hard spots off. I'm not happy the washer fluid was left to dry on windows and paint. During my order write up I asked if car would be washed they said no. I replied good as I just spent $25.00 getting my car washed the past weekend...so there went my $25.00 wasted now that my windows, trunk & spoiler are hard water spot stained and I now have to get my car washed again spending more money to do so. Although I appreciate the thorough inspection being done, techs need to be more careful and inspect entire body of car for accidental mishaps and address what occurred to fix it. Thank you, displeased Acura service dept customer

Nice to have Robert back at the dealership. You have a great service team. Always a pleasure to take my care for service at DCH accura. Thank you.

Unfortunately the car is no better after the transmission service actually feels worse R

The team was ready upon my arrival time, communication between my repair coordinator went seamlessly and my car was repaired in the time previously stated. Therefore, as far as customer service goes, my experience was perfect.

Nice and friendly staff.

Every time I get my car serviced it seems to run better than when I bought it. That’s why I always bring it to you. Thank you Robert keep up the good work.

Completely professional

Good job

You guys are great. Always make me feel welcome.

He was very helpful and very communicative! My car was done in a timely manner too! Great service from your whole team!

I was very satisfied with the service from Robert!

As always the service dept was extremely efficient, kept me up to date on the work and when my car would be finished. I always enjoy and am thankful for the great service and the helpful and friendly employees. They are all GREAT to work with. I always leave feeling my car is well cared for.

Kirolles is always professional and amazing in taking care of all my issues swiftly and makes everything easy !

Robert always gets me in when I need something, I never have to wait and I greatly appreciate that.

Very kind service representative