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Real Reviews from VERIFIED CUSTOMERS
Baker K. VERIFIED CUSTOMER
new to the area and wondered where i would take my Acura for good service. Really appreciated i was able to get a loaner while they worked on my car. Friendly professional crew, thank you
12/19/2020
Fred H. VERIFIED CUSTOMER
As Always
12/18/2020
Carlos C. VERIFIED CUSTOMER
Very good customer service,
12/18/2020
MEYLIN D. VERIFIED CUSTOMER
Great service.
12/17/2020
Robert L. VERIFIED CUSTOMER
Yes
12/17/2020
Merlinda M. VERIFIED CUSTOMER
During replacement of my car battery, tech did a complete car inspection. During inspection, they turned on windshield wipers for testing and sprayed washerfluid. The washer fluid on windshield was not wiped off and fluid also sprayed all over passenger side window, sunroof window, trunk & top of rear spoiler, leaving hard white water spots & stans on windows and paint. My cars paint is black so when washer fluid was not wiped off, it dried up and is more noticable on black paint. I will now have a hard time trying to wash off white washer fluid stains & hope I dont scratch the black paint in any way. I will likely have to wax/polish trunk & spoiler to get hard spots off. I'm not happy the washer fluid was left to dry on windows and paint. During my order write up I asked if car would be washed they said no. I replied good as I just spent $25.00 getting my car washed the past weekend...so there went my $25.00 wasted now that my windows, trunk & spoiler are hard water spot stained and I now have to get my car washed again spending more money to do so. Although I appreciate the thorough inspection being done, techs need to be more careful and inspect entire body of car for accidental mishaps and address what occurred to fix it. Thank you, displeased Acura service dept customer
12/16/2020
Richard G. VERIFIED CUSTOMER
Nice to have Robert back at the dealership. You have a great service team. Always a pleasure to take my care for service at DCH accura. Thank you.
12/16/2020
Roger F. VERIFIED CUSTOMER
Unfortunately the car is no better after the transmission service actually feels worse R
12/15/2020
Cheryl D. VERIFIED CUSTOMER
The team was ready upon my arrival time, communication between my repair coordinator went seamlessly and my car was repaired in the time previously stated. Therefore, as far as customer service goes, my experience was perfect.
12/15/2020
MARCO T. VERIFIED CUSTOMER
Nice and friendly staff.
12/13/2020
Dale V. VERIFIED CUSTOMER
Every time I get my car serviced it seems to run better than when I bought it. That’s why I always bring it to you. Thank you Robert keep up the good work.
12/13/2020
Thomas S. VERIFIED CUSTOMER
Completely professional
12/12/2020
Vilma C. VERIFIED CUSTOMER
Good job
12/12/2020
Christopher M. VERIFIED CUSTOMER
You guys are great. Always make me feel welcome.
12/11/2020
RENAY B. VERIFIED CUSTOMER
He was very helpful and very communicative! My car was done in a timely manner too! Great service from your whole team!
12/11/2020
BRUCE D. VERIFIED CUSTOMER
I was very satisfied with the service from Robert!
12/11/2020
Kathleen G. VERIFIED CUSTOMER
As always the service dept was extremely efficient, kept me up to date on the work and when my car would be finished. I always enjoy and am thankful for the great service and the helpful and friendly employees. They are all GREAT to work with. I always leave feeling my car is well cared for.
12/10/2020
William I. VERIFIED CUSTOMER
Kirolles is always professional and amazing in taking care of all my issues swiftly and makes everything easy !
12/10/2020
Gricel H. VERIFIED CUSTOMER
Robert always gets me in when I need something, I never have to wait and I greatly appreciate that.
12/10/2020
John And. VERIFIED CUSTOMER
Very kind service representative
12/10/2020