DCH did not have all the parts to do a routine service that was e-booked 4 days in advance. Who runs out of engine air filters?
DCH did not wash my car because there was no wash guy? Yet, when leaving, I noticed a guy in the back lot WASHING cars!
I have a pre-purchased maintenance plan and am surprised at the dealerships’ failures on these simple issues.
8/11/2020
Cheryl R. VERIFIED CUSTOMER
As always a great service!
8/11/2020
Lisa C. VERIFIED CUSTOMER
great customer service and thorough jobbin service department. thank you
8/11/2020
Jack H. VERIFIED CUSTOMER
very friendly and addressed issue w my car
8/11/2020
Nancy S. VERIFIED CUSTOMER
Great
8/11/2020
Nancy H. VERIFIED CUSTOMER
Chad was very nice and the service was excellent.
8/11/2020
Ann C. VERIFIED CUSTOMER
The only small thing is that, when my vehicle was ready to go, I found myself cleaning up after the crew by throwing away the plastic seat covers, the paper foot protector, and the number sign on the dashboard. Other than that it was great. My property was respected.
8/10/2020
Alysia R. VERIFIED CUSTOMER
Front desk guy is very nice and polite.
Not sure how it can take over 2 hours with a scheduled appointment. A mask was not worn inside or outside of my car when returned to me.
8/9/2020
Juan G. VERIFIED CUSTOMER
Professional, polite, and addressed my issue. However, the bill stated incorrect information (name, address, and phone). Also, if rotating tires I would imagine tire pressure is part of the process but the pressure read uneven once I departed.
8/9/2020
JOHN M. VERIFIED CUSTOMER
Chad is always very helpful to us.
8/8/2020
MICHELE M. VERIFIED CUSTOMER
Communication was great.
8/8/2020
Richard N. VERIFIED CUSTOMER
Chad’s the best!
8/8/2020
RAYMUND S. VERIFIED CUSTOMER
Chad was so helpfuf and very professional ona scale of 1 to 10
I’ll give him a 10
8/8/2020
LEONARD K. VERIFIED CUSTOMER
Excellent assistance, made sure service and cost were correct, felt assured that my requests would be completed.
8/6/2020
Celeste H. VERIFIED CUSTOMER
Great customer service friendly atmosphere timely
8/5/2020
Mary W. VERIFIED CUSTOMER
Thank you! Great service and lights work great! Thank the Tech for me. :)
8/5/2020
Fabiola N. VERIFIED CUSTOMER
Very satisfied with the service.
8/5/2020
Taylor T. VERIFIED CUSTOMER
My experience was awesome
8/5/2020
Mark S. VERIFIED CUSTOMER
Always satisfied with the excellent customer service provided by Chad and his customer service representatives.