I appreciate that Kirollos got me in right away for an oil consumption test at 1000, so I didn't go over the recommended miles. Kirollos always provides excellent services. Thank you!
8/3/2020
Michael F. VERIFIED CUSTOMER
Shehata took the time to listen to my wife concerns and what she was hearing in her vehicle he even went out and test drive the vehicle before we left to ensure he could explain to his tech what’s her concern was. He had the vehicle ready within a few hours. I will be bringing our vehicles to DCH for all our service needs!
8/2/2020
Damien A. VERIFIED CUSTOMER
Thank you for all your good work and services
8/1/2020
LONNIE Z. VERIFIED CUSTOMER
Good job
8/1/2020
Chris R. VERIFIED CUSTOMER
In the past my car was always washed esp when the bill was a large one, but not this time. A Covid change? Disappointing.
8/1/2020
Josephine L. VERIFIED CUSTOMER
Always nice to be here. I don’t mind waiting while staff are working on the vehicle. Rose the receptionist is always pleasant and friendly.
8/1/2020
Bruce H. VERIFIED CUSTOMER
Kirollos is an exceptional service writer... he keeps me informed regarding progress of service and should something extra need be performed, he always calls regarding issues found by the service technician... for that I am always grateful. It saves me time in the long run, having issues addressed before they become problems.
7/31/2020
Deealane P. VERIFIED CUSTOMER
Out of all the Acura Service Agents, Shehata Kirollos helps me the most. He fixes the problem without any additional stress or worry, especially during a time like this. His customer service is one of the reasons I come back to this location. Thank you Shehata for your help!
7/31/2020
Jodi F. VERIFIED CUSTOMER
The car seems to idle a little high when I was going home .they didn’t disinfect my car in the inside they did vacuum though
7/30/2020
Steven C. VERIFIED CUSTOMER
I chose to drive from San Diego thinking DCH is better than Kerney Mesa. Chad and Josh were great. Not sure who put the service tag that was designed to go on my rearview mirror on my HUD window and blocked the projection. Vehicle wasn't washed and vacuumed. The loaner was same filthy. I may have been spoiled by Lexus and Range Rover folks. My thought about Acura is compatible with Lexus may need some tuning.
7/30/2020
Meylin D. VERIFIED CUSTOMER
The issue still not 100% resolved, we have to test drive for a little longer. If the problem persist, we’ll be back.
7/29/2020
Michael A. VERIFIED CUSTOMER
Kirollos is always pleasant and friendly. It is the quality of the customer service and knowledgeable mechanics that are the two most important important issues for me.
7/29/2020
Andra B. VERIFIED CUSTOMER
Fast and friendly service!
7/28/2020
Jozef P. VERIFIED CUSTOMER
Chad is my favorite person ever, I wish she was my dad in real life
7/27/2020
Michael F. VERIFIED CUSTOMER
Awesome job!
7/26/2020
BYRON H. VERIFIED CUSTOMER
Great service Go Pack Go
7/26/2020
Terri S. VERIFIED CUSTOMER
Everyone I deal with at Temecula Acura is always friendly and professional. The service team is always helpful and answers my questions.
7/25/2020
Henry P. VERIFIED CUSTOMER
I am very satisfied with your service experience with Chad Sobek I will be back when my car need change the brakes thanks
7/25/2020
Steven H. VERIFIED CUSTOMER
Chad,
Did an outstanding job keeping me informed about the status of my vehicle.
Thanks
Steve