Shehata Kirollos was outstanding as usual in ensuring our service needs were addressed and taken care of.
12/1/2019
Korah G. VERIFIED CUSTOMER
Successfull
11/30/2019
Freddy R. VERIFIED CUSTOMER
He was extremely professional.
11/30/2019
Ryan H. VERIFIED CUSTOMER
Chad was kind and helpful considering my very high bill.
11/30/2019
Gillis H. VERIFIED CUSTOMER
Chad communicated well with me, keeping me apprised of my vehicle’s progress. The team determined that my car needed another service, and they were able to take care of it while they had my vehicle. I appreciated this. Additionally, Chad had a loaner car for me at no cost, other than the fuel. I purposely drive to Temecula Acura, which is farther than the Acura in Escondido, because of Temecula’s customer service. Additionally, I drive to Temecula because it has coupons which save me money and good customer service.
11/30/2019
Anthony C. VERIFIED CUSTOMER
The Best Service Advisor in the Planet!
11/28/2019
Peter S. VERIFIED CUSTOMER
Thank you Chad for helping with the price match!
11/26/2019
Angelica C. VERIFIED CUSTOMER
Excellent! Keep up the excellent service. Thank you
11/26/2019
Charles F. VERIFIED CUSTOMER
Good, quick service.
11/26/2019
Farhang A. VERIFIED CUSTOMER
Efficient and thorough.
11/26/2019
Thomas M. VERIFIED CUSTOMER
The staff were honest, expeditious, and professional.
11/24/2019
Kimberly C. VERIFIED CUSTOMER
I appreciate the time you take to explain car “stuff” to me. This is particularly important because I don’t really much care how my car works as much as how reliably it gets me around.
11/23/2019
LLOYD D. VERIFIED CUSTOMER
I was very pleased with the service performed on my 2004 MDX, and felt like it was important to the service personnel to make me a happy customer!
11/22/2019
Bruce R. VERIFIED CUSTOMER
Shehata is just great! He’s always professional and easy to work with when we bring our vehicles in for service. He pays attention to our concerns and ensures things are done correctly the first time. Shehata and the service manager Chad Sobeck are the reasons we have been coming to DCH Acura of Temecula for so long. They are the best at what they do, bar-none! Acura corporate needs to make sure they take care of employees like them.
11/20/2019
Dennis Alan. VERIFIED CUSTOMER
Great service
11/20/2019
Lance B. VERIFIED CUSTOMER
Chad took good care of me, and all worked out well on the recall repair! Thx
11/19/2019
W Ann. VERIFIED CUSTOMER
K is great!!!
11/18/2019
Mandy R. VERIFIED CUSTOMER
Everyone was so helpful
11/16/2019
DAVID B. VERIFIED CUSTOMER
Everything is good thank you
11/16/2019
ELDO E. VERIFIED CUSTOMER
I was completely satisfied with all aspects of my experience and service today. Thank you!