I always feel like iam in the best hands when I leave my car for service.
Chad is personal while remaining professional. I appreciate having a loaner vehicle to drive so I don't have to wait.
Aloma
2/7/2023
James S. VERIFIED CUSTOMER
He’s fantastic.
2/6/2023
Reannon K. VERIFIED CUSTOMER
Chad was incredibly helpful and took the time to explain to me what was happening with my car and answered all of my questions clearly. I really appreciated his help and kindness.
2/4/2023
Erlene T. VERIFIED CUSTOMER
Thank you for accomodating my husband this morning and replacing the battery of our MDX .
2/4/2023
Erlene T. VERIFIED CUSTOMER
The car hasn’t even gotten home yet from the service dept , my husband drop by the mailbox to pick up mail before heading home , when he was starting the car it wouldn’t turn on . My husband use the jumper but it wouldn’t start . He had to leave the car there and walk home !! . I called the service dept spoke to Jessie , i must return it to the service dept again tomorrow Feb 3rd and we just paid $270 for it . Its not even 30 mins after leaving service dept ! Has not even got home yet and battery is dead again :(
2/3/2023
Valerie D. VERIFIED CUSTOMER
Robert what is extremely knowledgeable and help me understand the additional charges that were optional I was very pleased with the service of my car Valerie
2/3/2023
Anesh P. VERIFIED CUSTOMER
Timely and friendly, everyone has a great attitude.
2/3/2023
Angel O. VERIFIED CUSTOMER
Always a great experience. That's why I drive there from Palm Springs
2/3/2023
Stephen C. VERIFIED CUSTOMER
Timely service, good communication.
2/2/2023
Haylie S. VERIFIED CUSTOMER
I came in for a service job on my TLX. As soon as I pulled up to the station, Robert gave a welcoming greeting. What I was most impressed with, was his honesty. The service that I requested was not an easy job, and despite the fact I had my two year old with me, he emphasized it was going to be at least a 3 hour job. Anyone with a two year old understands that waiting for a service can be difficult as well as stressful. However, I am grateful for Robert and his attentiveness in updates about my vehicle. Thank you Robert for your amazing customer service and the Acura service team for a job WELL done!
2/2/2023
Lisa W. VERIFIED CUSTOMER
I only had my key battery changed , but everything went great
2/2/2023
Brenda A. VERIFIED CUSTOMER
Super helpful and friendly staff. Great customer service!
2/1/2023
Allyson S. VERIFIED CUSTOMER
Very knowledgeable, and friendly. No pressure to add services.
2/1/2023
Angel O. VERIFIED CUSTOMER
Very professional and made me feel welcomed.
2/1/2023
Mark J. VERIFIED CUSTOMER
Ok
1/31/2023
Jacob O. VERIFIED CUSTOMER
Chad was very professional and attentive. He patiently explained the service requirements and kept me updated on what was going on.
1/31/2023
Dajuan S. VERIFIED CUSTOMER
Great service
1/31/2023
Andy M. VERIFIED CUSTOMER
Robert went above & beyond with customer service!
1/29/2023
Cynthia M. VERIFIED CUSTOMER
I love the Acura Team and Robert's Leadership. He leads by example and makes you feel at home when you enter the building by greeting you with a smile and offering coffee. Robert and The Acura Team take pride in figuring out solutions to their Customers' problems and do so by dolving them in a timely manner