Very satisfied with the service performed today. Disappointed to find out Acura's Premium Package specs are false and misleading, not even the sales and service personnel don't know about.
5/1/2021
Richard H. VERIFIED CUSTOMER
Well done and so was the follow up with Chad!
4/30/2021
Luis R. VERIFIED CUSTOMER
Robert was great, always kept me updated and took care of me.
4/30/2021
Thomas S. VERIFIED CUSTOMER
Very precise and courteous
4/30/2021
Martha P. VERIFIED CUSTOMER
Very prompt and great communication
4/30/2021
Geoffrey B. VERIFIED CUSTOMER
GREAT job Robert. Thank you.
4/29/2021
Pamela J. VERIFIED CUSTOMER
Roberto Dominguez was awesome. Very professional,
yet personable. My experience was very pleasant; I will continue to trust DCH Acura of Temecula with the upkeep of my 2014 Acura TL.
4/29/2021
Victor V. VERIFIED CUSTOMER
Roberto, was attentive to my concerns and understood what needed to be done/service my car; Kudos to Roberto, thank you.
4/29/2021
Bob F. VERIFIED CUSTOMER
Very helpful and quick service
4/29/2021
Richard L. VERIFIED CUSTOMER
This is not about the service of my vehicle as it is the shameful treatment of a customers vehicle afterwards. I paid for a $70.00 exterior detail job the same morning of my appointment with you. After the service my vehicle was parked under a tree and had bird **** in several spots, tree leaves and debris from a rainshower. Although one can’t do anything about the weather why would you park cars under trees. My car was a mess. I don’t appreciate that. That’s not how I left my vehicle to you. Shame on this dealership. Nothing luxury about this brand or establishment.
4/27/2021
GABRIEL E. VERIFIED CUSTOMER
I look forward to sharing my experience at DCH Acura
4/25/2021
Deborah M. VERIFIED CUSTOMER
I pulled in late Wednesday afternoon—with no appointment—after my dashboard lit up with multiple warnings lights. Robert got me checked in and found me a loaner car so I could keep my South Coast resort and Spa reservation. DCH Acura in Temecula takes good care of me and my vehicle, but Robert went above and beyond that day. Thank you!
4/24/2021
Jaime G. VERIFIED CUSTOMER
The service department was.on time and very friendly.
4/24/2021
MELISSA S. VERIFIED CUSTOMER
We appreciate the great service and communication!!! It was a pleasure working with Roberto.
4/24/2021
Dennis G. VERIFIED CUSTOMER
Thank you
4/24/2021
Brian V. VERIFIED CUSTOMER
ALWAYS great service. Robert and Chad are EXCEPTIONAL.
4/24/2021
Stuart John. VERIFIED CUSTOMER
Over-the-top customer service! Robert was purely professional in all respects: timing, communications, hospitality, advice & recommendations. Top Notch service personnel will lead to future purchases from me.
4/23/2021
Dorene L. VERIFIED CUSTOMER
Thanks for trying to keep my old car running like new!
4/23/2021
Peggy S. VERIFIED CUSTOMER
Robert is quite knowledgeable and helpful. He took care of our car and kept me updated via text messages.
4/23/2021
Diane R. VERIFIED CUSTOMER
Roberto is always very helpful. In fact, everyone is very courteous and helpful. My car runs nicely. Just missing those car washes after a service. Would like to see that come back.