Metro Toyota’s Service Department is first-rate in every respect. I wouldn’t think of buying vehicles or having our vehicles serviced anywhere else. Thank you once again for your exceptional service!
3/2/2019
Brian K. VERIFIED CUSTOMER
Excellent service from everyone.
3/2/2019
Mark Q. VERIFIED CUSTOMER
Was Real Good
3/2/2019
Alexander S. VERIFIED CUSTOMER
Thank
3/2/2019
Diane M. VERIFIED CUSTOMER
I was not informed that my
7am service would take much longer than
2 hrs. With afternoon commitments that
Created a transportation problem for me.
I made several calls for updates that
were not returned in a timely manner.
3/1/2019
MATTHEW L. VERIFIED CUSTOMER
Great job
3/1/2019
JAMES O. VERIFIED CUSTOMER
Scott was very efficient & friendly. He also kept me informed on the status of my vehicle.
3/1/2019
JAMES G. VERIFIED CUSTOMER
Very curious and knowledgeable
3/1/2019
Christa E. VERIFIED CUSTOMER
ok
3/1/2019
Magdalena M. VERIFIED CUSTOMER
Your Welcome!
3/1/2019
Carol G. VERIFIED CUSTOMER
When a car was brought in for service, the dealership used to do a complimentary wash as long as the weather wasn't inclement. They no longer do the complimentary wash. Other than that surprise, everything was fine.
3/1/2019
Daniel S. VERIFIED CUSTOMER
quality service!
3/1/2019
Fremio F. VERIFIED CUSTOMER
They did not label me how many miles I have to change the oil again and they did not pass me the truck by washing cars
3/1/2019
RICHARD W. VERIFIED CUSTOMER
They did a great job again.
3/1/2019
MARY ANN. VERIFIED CUSTOMER
The car was not washed as usual. I was told it was too cold but all the car washes were backed up. Not your usual standards.
3/1/2019
Leeshell P. VERIFIED CUSTOMER
You guys are great! Thanks for all you do!
2/28/2019
Patricia J. VERIFIED CUSTOMER
Quick and friendly service they go over ur maintenance work
2/28/2019
Jennifer O. VERIFIED CUSTOMER
Great service
2/28/2019
Ricky K. VERIFIED CUSTOMER
I already discussed my concern with someone named Chris who didn’t seem to concern about my disappointment and dissatisfaction of what I was originally told when my car was first brought in and after my car was already being worked on...I found him to be uncaring and found me to be unimportant with ongoing appointments...I have no problem going to another Toyota establishment in my area as opposed to driving an hour away! Unless something changes I will never bring my vehicle back to metro unfortunately! I had no one discuss my billing before I left..vehicle was unwashed even though I was originally told it was too cold..I washed vehicle when I returned home with no problem..I watched my car sitting in the area for awhile with no one coming to get me..I had to go walk up to cashier office...I was very disappointed today! But I honestly think according to my conversation with ur supervisor named Chris I don’t think it really matters! Unfortunately!!!
2/28/2019
Maria N. VERIFIED CUSTOMER
Maggie was very helpful and got things taken care of right away even though I showed up w/o an appointment. She made sure I got a needed loaner car. She also communicated status of repairs so I knew what was happening and had a timeline. Really enjoyed working with her!