I scheduled a service for my 2017 CRV. In addition my gear shift button was broken.my car had less that 45000 miles and Alec went on to say that it would not cost me too much out of pocket. I mentioned that I had a extended warranty and &e went on to explain to me about 3rd party warranties. My extended warranty was purchased thur Honda. I felt like he didn't really want look on the computer to see that i was covered I had to ask him "don't you see it on your computer"? Hi said "there is I see it.when I mentioned I have an extended warranty a better response from him could have let check to see if it is covered.Better still, a car with less than 50,000 miles should have clued him that my car was still under the factory warranty. It made me feel like I had to be insistent to get him to do a better job.
5/18/2019
Luz F. VERIFIED CUSTOMER
Mr spiro was very helpful n great ???????? desposition ????????????????
5/18/2019
Raymond H. VERIFIED CUSTOMER
Completely satisfied.
5/18/2019
Ronald G. VERIFIED CUSTOMER
They did a wonderful job and Artfoulk was great and helpful.
5/18/2019
Geri B. VERIFIED CUSTOMER
Art was amazing!! Best customer service I ever received at Corona Honda!!
5/18/2019
Karla R. VERIFIED CUSTOMER
Always taken care of at Honda Cars of Corona. Quick, fast and courteous service!
5/18/2019
Misty C. VERIFIED CUSTOMER
Very friendly and knowledgeable. I'll answer additional questions when I receive survey.
5/18/2019
Leilani L. VERIFIED CUSTOMER
Alec Stephenson did a great job to help
me to stay informed of the journey with
my car. He made sure it ran well
and looked great when I picked it up.
As always all staff were pleasant to
work with. Keep up the good work!!!!
5/18/2019
Diego B. VERIFIED CUSTOMER
Art was great, but you have to admit that most of the guys are knowledgeable and friendly. I purchased this car in 2007 and I’ve used this service department the entire time I have owned the car. I think that says it all, don’t you.
5/17/2019
Sang Chul. VERIFIED CUSTOMER
Very professional services and client satisfaction first oriented sales manager.
5/17/2019
Darin L. VERIFIED CUSTOMER
I never saw Paul as he was with another customer when i arrived so sombody else helped
5/17/2019
Daniel R. VERIFIED CUSTOMER
Always great service!! Thank you
Shari Regan
5/17/2019
Ramil A. VERIFIED CUSTOMER
Erik took care of us and was prompt in his service
5/17/2019
Lance M. VERIFIED CUSTOMER
Great service all around!
5/17/2019
Seng C. VERIFIED CUSTOMER
Very good
5/17/2019
James T. VERIFIED CUSTOMER
Extremely satisfied, tremendous customer relations, very sincere and honest. Highly recommend Honda Cars of Corona.
5/17/2019
Katherine B. VERIFIED CUSTOMER
I have bought 2 cars from Honda of Corona because I totally trust Ron to take care of my vehicles without feeling ripped off. He has always gone the extra mile and then some! Keep Ron happy and working there and I will keep buying my cars there and having them serviced there!
5/17/2019
Abraham M. VERIFIED CUSTOMER
She did a great job!
Understand the system and very courteous!
5/17/2019
Kevin E. VERIFIED CUSTOMER
The service department has gone down in customer care and quality of service. It feels more like a manufacturing plant than a car service department. Perhaps, this dealership should pay more attention to their national commercials about being the “helpful HONDA people “