After leaving the shop. I drove home and decided to install mud flaps that I had purchased at the dealership. I found the lug nuts on all four tires improperly torqued. Some lug nuts were too loose and several were extremely tight. This is completely unacceptable as it can cause damage not only to the wheel and lug studs but also the brakes. I can’t understand why this would happen at a reputable dealership. Very disappointed!
10/16/2019
Sabato S. VERIFIED CUSTOMER
good job
10/16/2019
Thomas F. VERIFIED CUSTOMER
Keep up the good work AJ
10/16/2019
Christina B. VERIFIED CUSTOMER
Service was great. Waited less than an hour. I asked to have my car washed and this is the second time it didn’t happen. It’s not a big deal, still very satisfied with today’s visit!
10/16/2019
Kathy N. VERIFIED CUSTOMER
Very good service experience
10/15/2019
Steven L. VERIFIED CUSTOMER
Aj was very helpful and professional in getting my truck taking care of and supply me with a loaner also fan professional service very happy customer
10/15/2019
Thomas Z. VERIFIED CUSTOMER
Friendly and helpful
10/14/2019
Lindsey B. VERIFIED CUSTOMER
Received coupon 1.5 hours after paying. Tried to contact someone to see if it could still be used, but received no response.
10/14/2019
John D. VERIFIED CUSTOMER
I will see about getting the required additional work done in the future
10/14/2019
Charles B. VERIFIED CUSTOMER
It was wonderful having Daniel help me today during my service appointment. He was very helpful and explained everything clearly to me. I really appreciated his kindness and professionalism. I will request him for my next service visit.
10/13/2019
Michael B. VERIFIED CUSTOMER
Very satisfied with the service except, other dealerships give a free wash after a service visit. Never received one from Toyota.
10/12/2019
Rochelle S. VERIFIED CUSTOMER
Thank you! Great service!!
10/12/2019
Jeremy B. VERIFIED CUSTOMER
Always friendly courteous and professional team thanks
10/12/2019
Ronald L. VERIFIED CUSTOMER
Sorry it took so long to respond I've been busy my truck was delived with a chip in the door and dent in same door chip was hit with touch up paint not a good job and dent was repaired and still there also 50000 dollar truck shouldn't have it looking forward to to talking to you thank you
10/12/2019
William, R. VERIFIED CUSTOMER
Very professional and explanatory
10/11/2019
Carissa J. VERIFIED CUSTOMER
Friendly, timely and explained everything they did
10/11/2019
Beth M. VERIFIED CUSTOMER
Communicated very well.
I appreciate the transportation to & from the mall while I waited
10/11/2019
Maxine O. VERIFIED CUSTOMER
Brian is eager to please and knowledgeable. Pleasure working with him... and kudos to the mechanic also.
10/11/2019
Andrew B. VERIFIED CUSTOMER
Very happy with Dan and my experience.
10/10/2019
Robert A. VERIFIED CUSTOMER
Brian was very helpful, he explained everything about the service in detail