Toyota of Greensburg Auto Repair Service Center

Great job!! Thank you!!

Fast and very professional.

Great service,great value and great employees

We have dealt with your dealership since 1998. During this time frame, we have made numerous friends at the dealership. However, this appointment seemed very different. Our friends are no longer there, and nobody knows us. It was like we were first-time customers. Rob took very good care of us when we dropped off the Highlander. Today, when we arrived to pick up our car, Brian had stepped out so we did not get to meet him. Another fellow took us to the cashier, but we did not even know his name. Sad! I realize the people at the desk cannot always be available, but that was a bit of a disappointment. In the past, Daniel **** took outstanding care of us so we are very spoiled. He would always pull our vehicle into the bay, when we arrived, so we did not need to go hunting throughout the parking lot. What a great customer service—-one that went above and beyond any expectation! Today, we saw our car so it was not a problem to get into it and leave. However, it left us with a very impersonal feeling. I’m only relating this to you, the service department, to ponder. Service and a friendly, personal atmosphere are the backbone of your business. Toyota sells itself. It is the people who make the difference. We have always been pleased with the service received. After picking up any of our cars/trucks, we always felt confident that we had received a thorough job, and things would be working well. That has not changed. We trust the work performed. That has never been an issue. Thank you, and thank you for what was done today! Jane Montgomery

Promt,professional, polite. What more do you expect?

Your parts air ridiculously high! $27 for a air filter and $14 to install. I won’t be purchasing any parts from here on out from Toyota!

Very helpful with all questions, and service was provided in a timely manner

Brian was extremely helpful

Professional staff and service reps.

Brian has good customer service skills. My issue was the technician had forgot to put the new inspection stickers on my car. Brian contacted me when I made it home and to return.

Just wondering if my vehicle was also to be washed with the service. It was explained to me that it is routine to wash a vehicle with each service. Just curious as it has not been done.

Awesome service by everyone involved Thank You

Brought my car in for 830 appt. Had check engine light on . Was told I needed o2 sensor. You didn't have it in stock so napa was called to deliver. 230 still not there. I asked why wasnt someone sent to pick it up its 5 miles away.was told there was none to send. So finally the part came a and at 3 I was checking out. I was not only charged for the part and the labor, I was charged for diagnostics also. I've never been charged both at any other dealership but yours. I also have an ongoing problem with the brakes overheating and squealing, been there 3 times fof that including brake replacement.i asked as a courtesy if I could get the tire sale price that starts oct.1 because my tires are bald. Was told no. I asked for a manager and was told both were in a meeting. In all of my years in business the customer always comes first. If this is how your customers are treated I am surprised you have any. Robert A

Brian was both personable and knowledgeable. Sought out the answers he did not have. Would rather not pay 180+ dollars for the trim repair/replacement, but that's the way it goes.

Bryan was professional and allowed me to voice my concerns. Bryan was willing to work with my wishes regarding what I wanted done, and what needed done. Thank you

Got us in quick!! Thank you!!

Stephen help me right away with out any delays and called me as soon as vehicle repairs were completed

got my 5k mile service in a timely fashion. I had an appointment to make and I was able to get my service done and out the door in the time promised.

always a job well done in a timely manner! Very Pleased!Lou Ernst

Great Service