Stephen was great to deal with. He explained everything that was done to my vehicle in a way I was able to understand.
7/24/2019
Brian M. VERIFIED CUSTOMER
AJ, was very thorough. I will address the fact that a 2017 4-Runner that needs rear brakes and rotors is ridiculous and extremely poor quality I’ve never replaced rotors every 30,000 miles on any previous owned vehicle which I will not ever again purchase a 4-Runner I also own a 2017 Toyota Tundra Pro that I bought all the extended warranties as well and was told by AJ That my wheel warranty wouldn’t cover damaged wheels, which I specifically was told at time of purchase it would cover by Koonz Westminster Toyota Md otherwise why the hell would you buy for as the rep is saying it cover damage because we know this is an off road truck and such use would be covered So what I see here as a person with around $100,000 in two Toyota’s in my name from PA & MD dealerships you have an extreme product quality issue and ethical issues at your dealerships, warranty, and or financial departments and service departments I have three issues now with my Tundra that need repaired, replaced, and/or serviced that I’m reluctant to do with warranty coverage in hand I will soon find out as I soon have to make said appointments.
7/24/2019
Michael M. VERIFIED CUSTOMER
Very helpful
7/24/2019
Johna S. VERIFIED CUSTOMER
Joe Galica was a fantastic salesman and Corey (sales manager) was wonderful to work with! Top notch all the way! I will be a repeat customer!
7/24/2019
Anthony D. VERIFIED CUSTOMER
Christopher was very helpful and went above and beyond to explain the maintenance package to me. He was great
7/24/2019
Kimberly S. VERIFIED CUSTOMER
As always great service and very helpful and respectful employees
7/23/2019
Thomas B. VERIFIED CUSTOMER
I had multiple services done; recall, oil change and tire rotation, plus inspection. Took just over an hour. Great job, very satisfied.
7/22/2019
Eric D. VERIFIED CUSTOMER
Brian was exceptional. Thanks
7/22/2019
Bonnie B. VERIFIED CUSTOMER
Appreciate the timelines of service and the complementary car wash!
7/22/2019
Nichole K. VERIFIED CUSTOMER
Stephen answered all of my questions and made sure to explain everything that was done to me vehicle very thoroughly so I was able to understand. He was very personable and fun to deal with.
7/22/2019
Ruth S. VERIFIED CUSTOMER
Feel good with service I received
7/21/2019
Jake M. VERIFIED CUSTOMER
Always a great experience
7/21/2019
David N. VERIFIED CUSTOMER
Thanks.
7/21/2019
Cheryl W. VERIFIED CUSTOMER
Brian got me in and out in a reasonable amount of time. He quoted me prices on new tires before they were installed.
7/21/2019
Rebecca J. VERIFIED CUSTOMER
Very pleased
7/20/2019
John R. VERIFIED CUSTOMER
Very professional and not a long wait at all
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