My 1st service on my vehicle was completed quickly. Brian was professional and kept me informed on the progress of my vehicle.
1/18/2025
Lynn S. VERIFIED CUSTOMER
Jacob was very helpful. He has a pleasant personality.
1/18/2025
Margaret M. VERIFIED CUSTOMER
Staff was professional and job was completed in a timely manner.
1/18/2025
Zach D. VERIFIED CUSTOMER
Excellent service as always!
1/18/2025
James W. VERIFIED CUSTOMER
I love completing this survey! Every time I come to the shop for service everyone is helpful friendly and it's actually why I first started coming to Toyota Greensburg. Its further away from my closest Toyota dealership but it's worth the drive. The service is always phenomenal.
Thank you Jacob for helping with my Tacoma today!
1/18/2025
Lori B. VERIFIED CUSTOMER
Done quickly-Jacob very professional
1/18/2025
Helen P. VERIFIED CUSTOMER
Jake was very professional, patient understanding and really was concerned to get to the bottom of the issue I was having with my vehicle.
Unfortunately, it started to do that again at about 630 this evening,. I don’t think it’s only the ABS sensor. I am going to call in the morning see about getting it in and leaving it. There’s something else going on. And unfortunately, it seems like it’s wiping or resetting the history so you’re not getting all the codes.
1/18/2025
Gary H. VERIFIED CUSTOMER
He was excellent!
1/17/2025
David And. VERIFIED CUSTOMER
CJ is the consumate professional, when he isn't charging me both arms and legs. On a serious note, we enjoy working with him and he easily makes the customers feel welcome.
1/17/2025
Joseph G. VERIFIED CUSTOMER
Very kind. Very thorough.
1/17/2025
Jennifer D. VERIFIED CUSTOMER
Great experience start to finish. Thanks so much!
1/17/2025
Elizabeth Or. VERIFIED CUSTOMER
Sorry I missed this or I would have responded earlier!
1/16/2025
Regis S. VERIFIED CUSTOMER
Friendly and respectful. Reviewed the service results and answered all questions I had.
1/16/2025
Mark K. VERIFIED CUSTOMER
Jacob & also the whole Greensburg team always perform superbly for me. Never a complaint. Or, I wouldn’t be a return customer.
This is the era of surveys. It use to be the era of MBO (Management By Objective). Then, it was the era of TQM (Total Quality Management). Now, it’s surveys. Do you realize how many survey requests I receive every day? Please have mercy on me.
1/16/2025
James S. VERIFIED CUSTOMER
CJ was very polite and professional! I enjoy speaking to him when I go for service on my truck !
1/16/2025
Catherine C. VERIFIED CUSTOMER
Always smiling. Jacob. Explains everything. Takes care above and beyond beyond. A true asset to your business ! Efficient service friendly. And prompt service with Jake in service !!
1/16/2025
Allan P. VERIFIED CUSTOMER
Jacob, kept me informed of progress while the vehicle was being serviced. Jacob was also informative concerning tire wear. Great customer service. Would highly recommend him to others!
1/16/2025
Judith K. VERIFIED CUSTOMER
They gave me a same day appointment, told me the cost before starting the work and I was in and out in an hour.