Excellent service! Scheduled appointment and notified when the car was ready. It looks great!
12/4/2020
Paulette S. VERIFIED CUSTOMER
Thanks for your help
12/4/2020
William P. VERIFIED CUSTOMER
when they got done with my oil change the mechanic could have told the service man that my vehicle was done instead of leaving it parked outside and I waited for an extra 1 1/2 hours. I was very happy with Chris who checked me in.
12/3/2020
Mckinley H. VERIFIED CUSTOMER
Very satisfied with my service advisor.
12/3/2020
Ralph C. VERIFIED CUSTOMER
Great job my wife’s happy
12/2/2020
Joseph M. VERIFIED CUSTOMER
Robert was very helpful explainly the work that I needed. Very pleased and also very expensive
12/2/2020
Michael D. VERIFIED CUSTOMER
Chris was great. Our service appt was a bit different because we had an issue with car that could not be explained. Chris reviewed the situation in using the computer diagnostic machine...might not pick up any problem. He kept us in loop every step of way as they test drove vehicle and put on monitor. All checked out, and we were grateful for his honesty and professionalism! No issue detected; however, as a result of Chris’ interaction with us; we are now confident in result and feel safe in driving it.
12/1/2020
Greg P. VERIFIED CUSTOMER
Just a small thing.. car is running just fine. Had electrical issues that got fixed, but the stereo doesn't work.
11/26/2020
JAMES L. VERIFIED CUSTOMER
Always an exceptional experience. 100% recommend
11/26/2020
Edith G. VERIFIED CUSTOMER
Great Service! Nice People
11/26/2020
Shelley A. VERIFIED CUSTOMER
Great service! Fast and thorough!!
11/25/2020
KEVIN W. VERIFIED CUSTOMER
I took my car for oil change in the summer, left and washer fluid didn’t work. Went back and they charged me $159 for a fix of an issue caused
11/25/2020
Edward D. VERIFIED CUSTOMER
It is always a great experience.
11/25/2020
NIKKI C. VERIFIED CUSTOMER
I’m proud to be apart of the Nissan family again.
11/24/2020
Nickesha S. VERIFIED CUSTOMER
Rob took the time to understand my concerns about my vehicle and addressed them. Great customer service from Rob. Thank you.
11/21/2020
Dakeitra W. VERIFIED CUSTOMER
I was kid quoted on my service and the manager Kenny would not honor it. He even went out his way to tell me he can put my old rotors back on so I dont have to pay for the service. I am not happy. I have filed a formal complaint and went to social media
11/21/2020
Shelley A. VERIFIED CUSTOMER
Very polite and helpful employee. Chris in Service Department at Auffenberg Nissan in O’Fallon, IL
11/20/2020
Tyrell H. VERIFIED CUSTOMER
Very well done... Appreaciate you all...
11/19/2020
SHEILA S. VERIFIED CUSTOMER
Rob was very informative
Thank you Rob
11/19/2020
Jacob G. VERIFIED CUSTOMER
I have never had nothing but a great experience from this service department