Was not happy with the pricing, and could not get a loaner or renter car. With Auffenberg Hyundai I was always, every time I took my SUV in for any reason for service they let me drive out with one of their loaners free of charge. I had to inconvenience someone else to trail me to drop off my SUV and pick me back up from work to bring me back there. After spending almost 800.00 loaners should be provided at no cost. No I was not a happy customer. The service technician was very nice and polite. My complaint is not with them. These are my comments so no need to contact me. All is well with anything else.
9/3/2020
John F. VERIFIED CUSTOMER
Serviced on time and clean when returned
9/3/2020
Charles C. VERIFIED CUSTOMER
Service advisor Tarell Russell was phenomenal.
9/2/2020
Waldo C. VERIFIED CUSTOMER
Robert was courteous,considered what might be the problem,and told me the price. When the work was done that price did not change .That is integrity. He informed me what still should be done and I will see to it before we go on any short trips.
9/2/2020
Glenn D. VERIFIED CUSTOMER
Awesome job and Autobutler did a great job. Thank you.
9/2/2020
Donna B. VERIFIED CUSTOMER
The service rep
Was really helpful, he did everything he could to help. Got my car back in the time promised.
9/1/2020
Josef G. VERIFIED CUSTOMER
The Service manager Robert Courtial is a true asset to the team. I’ll be going back to Auffenberg Nissan for future services to my Juke.
8/30/2020
Todd M. VERIFIED CUSTOMER
You had my car for more than seven hours without giving me any sort of update. So I had to call you, only to find out that my car had already been sitting there finished and nobody called me back or set the system to send me a text. After seven hours?
8/30/2020
Crystal T. VERIFIED CUSTOMER
I am impressed with my Rogue!!!
8/29/2020
William G. VERIFIED CUSTOMER
Great buying experience, I will buy another vehilce in the future from Auffenberg Nissan
8/28/2020
William W. VERIFIED CUSTOMER
Took my Nissan Maxima in for an oil change today. I was amazed how quickly the Auffenburg Nissan Service Team completed the job. To top it off, they even washed my car. Now that’s “top-notch” customer care!
8/28/2020
Dennis P. VERIFIED CUSTOMER
It was a pleasant experience from the initial phone call. Assuming all went well with the repair, and the problem is fixed. I'm happy. Well done!
8/28/2020
EUPHAMIEA L. VERIFIED CUSTOMER
Loved having my service done today! It was the fastest it has ever been done! Didnt get my car washed because I have a wheel chair lift on the back.. would be nice to have it washed...
8/28/2020
Faye D. VERIFIED CUSTOMER
Short wait time to see someone. Service advisor Rob Courtial was very nice and personable. He got me in and done very quickly. He explained the optional services I could have done if I chose to. Very efficient.
8/27/2020
TYLER J. VERIFIED CUSTOMER
Excellent service
8/26/2020
Marcus N. VERIFIED CUSTOMER
Thanks Rob in service
8/26/2020
David M. VERIFIED CUSTOMER
I did not get a courtesy car wash after being insured that I would. The no wait oil change appt, took a little over an hour.
8/26/2020
LOWELL T. VERIFIED CUSTOMER
I just love auto butler they do such a wonderful job every time I take it in. When I talk to them to set it up they are so polite and so helpful. I give the Nissan people a big thank you for begin so nice all the time.
8/25/2020
Willice D. VERIFIED CUSTOMER
Rob Courtial and Kyle Brink were great...Definitely influenced my decision to make Auffenberg Nissan my “go to“ for servicing my Pathfinder
8/25/2020
William S. VERIFIED CUSTOMER
Thanks for doing a wonderful job every one was curtious and professional thanks Nissan team.